Customer Reviews

Paper Mart was established in 1921 by the same family that owns it to this day. Excellent service has been paramount to our success. Below we share customer testimonials from people online who have purchased our products and experienced our service. We value our customers, and we would be honored to serve you.

Izabela H.
Izabela H.
We have been with them for many years now. They provide excellent service and prices are very reasonable. I needed some additional stuff and Eileen was great on helping me find what I need. She was very professional and very friendly.
David C.
David C.
Called to check on availability of a product and Amy H was friendly, courteous, and very helpful. All calls should be so enjoyable.
Maureen P.
Maureen P.
Love this family owned local company. Darlene V. was a terrific representative. She handled my question with ease.
paul C.
paul C.
Amy with customer service was very helpful and professional. I have always had great service at Papermart and as a standing customer for 10 + years that's a very good track record. Thanks for doing such a great job Amy and the whole staff at a great company>
Jim H.
Jim H.
I buy a number of packaging items from Paper Mart to enhance products that I make and sell, and I also buy shipping materials. Their prices are consistently...
sheila S.
sheila S.
I've been ordering bags and bows from Paper Mart for years. Have always received excellent service. Amy helped with my order today, even let me know if I ordered a few more bags of bows my order qualified for a discount. Thank you Amy
Anthony L.
Anthony L.
AMY Provided great service!
John Lopez S.
John Lopez S.
Absolutely The Best Customer Service Ever by Shelly Fine.
Infinitely O.
Infinitely O.
PaperMart has always been my go to for all my supply needs. And even though they've been impacted by COVID19 like most companies, you can sense that they're committed to not letting the customer down with a smile. Thanks Amy for the exceptional customer service you provided today. You made me feeling at ease with my order and eager found solutions to my problems (even ones I hadn't anticipated). Keep it up guys! :)
Khadijah B.
Khadijah B.
PaperMart has always been my go to for all my supply needs. And even though they've been impacted by COVID19 like most companies, you can sense that they're committed to not letting the customer down with a smile. Thanks Amy for the exceptional customer service you provided today. You made me feeling at ease with my order and eager found solutions to my problems (even ones I hadn't anticipated). Keep it up guys! :)
Cindy T.
Cindy T.
I have been buying shipping supplies from Papermart for many years and have found the company to hire top notch employees from the drivers to the sales personnel. I just spoke with Amy, in sales, who was incredibly helpful, efficient, fast and cheerful. I would not even consider ordering or switching to another paper supply company. Thank you Paper Mart!
Danielle B.
Danielle B.
Knowledgeable staff
Alina W.
Alina W.
Mary Jones was very nice and attentive. PaperMart has good products for the money.
Sandra U.
Sandra U.
Customer service is always very friendly and knowledgeable. Today I spoke with Amy and she helped me track both my order status and progress on shipping. I had lost my confirmation and just need to make sure my order was placed. :)
Yvette A
Yvette A
I work for a warehouse that uses Papermart and the delivery people are always so nice!
gloria O.
gloria O.
ADEOLA IS BEST CUSTOMER SERVICE LADY I TALKED TO IN A WHILE 100% HAPPY AND LOVED THE SERVICE !! WILL BE ORDERING AGAIN
Sari S.
Sari S.
I love doing business with PaperMart. Customer service is always spot on. Great prices for quality products. I'm fortunate to live very close and pickup...
Yesse F.
Yesse F.
Maryann Pomroy K.
Maryann Pomroy K.
Packaging supplies, ribbons, product packaging.
Deborah K W.
Deborah K W.
they have the best verity and cheaper prices
Carla L.
Carla L.
Recently placed my first order, and received it sooooo quickly! Thank you!
Sabrina M.
Sabrina M.
I discovered Paper Mart when I lived in Southern CA because of their low prices and extensive variety of boxes and I was so impressed by my most recent order. I now live in Las Vegas, NV, used the lowest priced shipping option and received them next door even during this pandemic. I’ve shopped around and have yet to find any company with comparable prices on the boxes I need, even when factoring in costs for shipping. Thank you again for your quick service.
Jeanne C.
Jeanne C.
anything I have ever ordered has been amazing, all shipments come in a timely manner, and anything I need is on their easy to use web site.
Paula O.
Paula O.
At some point in recent years, styrofoam use has sharply declined for take out boxes. Since I had rarely used these boxes except for "doggie bags", it is...
Denis Saldaña A.
Denis Saldaña A.
Uff demasiada calidad en sus productos...
Simplemente me encanta!!!
PAT A.
PAT A.
Moving, wedding, birthday, baby shower, bridal shower, church, school, office, baking, crafting, gift wrapping, resale, shipping, etc...Supplies!It is all warehouse, No showroom but some items in a case. And sometime a little clearance shelf of older or odd items. I found this place years ago for bubblewrap for moving. Used to have a great same day Will call but they charge $20.00 now. But you can order everything online, and pick it up the next day..so just keep track of stock and order according to avoid same day charge. Colors galore, shapes galore, sizes galore, textures galore. It is not just boxes and paper. Its tulle, ribbons, decorative, plastic beads, candy holders...Too many items to list!!! So do not let the title Paper Mart Fool you...check it out!I personally have had no issues with all the products I have bought but I also pick up and never had to deal with shipments.I have told people along the way about this place and they bought everything they needed in assortments of colors they needed for their functions.
Kimi K.
Kimi K.
LOVE IT😍 THANKS FOR THE GREAT SELECTION AND FAIR PRICING!
Ivan O.
Ivan O.
Very nice customer service
Halli-Ryan H.
Halli-Ryan H.
loveeeeeee this shop!! everything is exactly as described, shipping is super fast and the customer service is unmatched! i won’t shop anywhere else for my packaging needs for my custom cookie business!
Crista A.
Crista A.
They not only have a great selection, but their customer service is amazing!! A big THANK YOU you Audrey for helping me with my order!! You Rock!!
The Vapor Emporium, L.
The Vapor Emporium, L.
great service & products been using there bag for the last 5 years
Polley D.
Polley D.
Fast dlivery, quality boxes, very pleased
Marge H.
Marge H.
quality products at reasonable prices
Lissie R.
Lissie R.
I purchase all my packing and gifting supplies. Always great deals, reliable shipping and a variety of products.
Teri N Richard L.
Teri N Richard L.
If you ever wondered how this company is, I can tell you they are amazing. I have been ordering my boxes, ribbon and other supplies from them for a few years and have never had any problems at all until recently. But they took care of the issue - not there fault - right away. I will continue to remain loyal to Papermart for any of my needs. Plus they have always had the best prices any time I have compared them to other companies. Thanks Papermart! Y'all are super!!
Mary Beth V.
Mary Beth V.
Papermart makes it easier for me to package my items for sale. Having them close by makes it even easier. Great selection of so many things.
Jennifer M.
Jennifer M.
Monica A.
Monica A.
Muy bueno!!!
Tina Waters T.
Tina Waters T.
Received my order today...a week early! Everything I ordered came. Highly recommend this company. Thank you.
Katheleen C.
Katheleen C.
I recommend buying paper products from Paper Mart because of their huge variety & options of paper products.
Patrick M.
Patrick M.
Christie W.
Christie W.
Their shipping, pricing, and paper products are excellent. However, if you are buying pouches for food - look elsewhere. The zip-tops do not heat seal watertight and they fail to see the problem with that.Paper- yes! Pouches- no.
Nicole L.
Nicole L.
Paulina T.
Paulina T.
Katreise Kendra R.
Katreise Kendra R.
Pricing and variety of Deco Mesh!
Doris B.
Doris B.
order some foil wrap, it arrived in perfect condition and on time.
price was great !
Rodolfo S.
Rodolfo S.
Very fast delivery. 1 day only. Prices are really nice and the quality of the bubble mailers is great!
Rachel R.
Rachel R.
to all my cookiers, big sale, check it out!
Denise Zimmerman S.
Denise Zimmerman S.
After sending a message for a concern before I made an order, They actually called me and helped me work it out. Such friendly people at this company.
Richie A.
Richie A.
I have been ordering from them for years. There products are amazing!
Jeri R.
Jeri R.
they are easy to work with. They are a very responsible company and you can expect quality products.
Zeri Siboni - B.
Zeri Siboni - B.
Cicilia B.
Cicilia B.
I've been coming to Papermart for over 10 years. The prices have been up in the recent years, but overall they always have good customer service. Prompt to answer phone calls, quick pick up and no hassle return/ exchanges.
Graham C.
Graham C.
Great selection, quick shipping
Megan A.
Megan A.
Really beautiful packaging! High quality. I’m really happy with everything I ordered! ❤️
Marge Murray D.
Marge Murray D.
Love their deco mesh and poly mesh
Susana Cristina S.
Susana Cristina S.
friendly nice and helpful staff, plus it seems they happy workers; great quality products with reasonable prices
Briana Z.
Briana Z.
Sulinda Y.
Sulinda Y.
Nicholas J.
Nicholas J.
Awesome business!!! Uline who?????
Michael C.
Michael C.
The quality of the paper boards is good and the front desk personnel is friendly and helpful. The bundle I got had 2 sheets less than the announced amount,...
Marti W.
Marti W.
variety of products and good customer service
Mike S.
Mike S.
david F.
david F.
Erick D.
Erick D.
Place your order ahead of time.
Ladawn C.
Ladawn C.
the prices are great and the products are amazing
Angie B.
Angie B.
I love paper mart. Great prices and fast shipping.
Linda Wilson H.
Linda Wilson H.
love shopping for wreathing supplies here. Great prices fast delivery.
Penny Moye S.
Penny Moye S.
Great website, easy to use. Just placed my 1st order, I have high expectations!
Roy K.
Roy K.
Eva M.
Eva M.
Super prices. Superb service!
Patsy C.
Patsy C.
there great every thing come in perfect till now I can't get on
Toni S.
Toni S.
great to deal with. Best $$$. Been using them for years!
Catherine B.
Catherine B.
Wonderful product selection with great customer service. One of the few large companies that still operates with integrity.
Melissa Bross K.
Melissa Bross K.
I have no problem with there stuff but I do wish they would offer coupon codes that were not specific to certain items but rather a discount on your whole order.
Viola W.
Viola W.
Look so fancy!
Sandra B.
Sandra B.
Danger.
Marisa S.
Marisa S.
Just received my order today on time as promised. I live in Las Vegas and found this company online. With graduation happening in a few weeks I needed to...
Minnie D.
Minnie D.
great service fast shipping always get my order right
Marites M.
Marites M.
Yes , I recommend Papermart . Customer service great everytime on time or before your package will arrive . Thank you again Papermart
Tess
Beth Bramel L.
Beth Bramel L.
Fantastic customer service with my question about an order with multiple shipments. Personal service from Chris, so nice to work with a real person that gives you their phone extension. A+ experience!
Jayceon S.
Jayceon S.
I wanted to thank PaperMart and its employees for the exceptional customer service. My first delivery was easy and shipping was fast until the usps showed it was delivered yesterday at 5:27 pm and no package at my door. I called CS and let them know and without hesitation, they shipped out a replacement order immediately. Today the package showed up (the original order) and the delivery person told me the stand in driver yesterday brought it back with him even though they scanned it as being delivered. I called CS back and told them to charge my credit card for the replacement that they should not take a loss because of usps mistake. I took a chance on a company I just google searched and I am so happy I did. This is one excellent company to deal with. My product second shipment is on the way and my first shipment was a success. The product I ordered (480 15x20 red tissue paper) was best in class and far better than you would buy in store. Thank you PaperMart for everything.
Shelley T.
Shelley T.
Quality, prices, assortment, and quickness of delivery.
Maryann R.
Maryann R.
friendoh people great products too many items that I want but don't need but have tho !!
Robin R.
Robin R.
This company gets an A+ for their Customer Care. I had a small problem with a shipping issue and they were more than helpful in helping me solve the problem. Hopefully my startup business will allow me to order from them numerous times.
Thaddius J.
Thaddius J.
Cora R.
Cora R.
I have been ordering from paper craft for quite a while and have never been disappointed! I have found their ribbon of the utmost quality. I have ordered so many different items from all areas of this store; from ribbons to boxes, tissue paper, embellishments. Etc.and never ever disappointed!
My only complaint is that they used to sell loose faux gem sizes of different sizes and colors which they never carry anymore. 😞
Muhammad N.
Muhammad N.
Michelle F.
Michelle F.
I had an issue with a shipment. I understand the damage was FedEx but reached out to the company and sent pictures. They promptly fixed the issue and I will order from them again!
Milou B.
Milou B.
large selection.. but they are west coast shipping isnt fast unless you are on that side.
Mee C.
Mee C.
My first time ordering from Paper Mart. No hassle. Fast delivery. Quality is great. I will do business with them again. Highly recommend. Thank you...
Shanon W.
Shanon W.
I love this store. I am a old cutomer from when they were in the City of Commerce's.
Verna T.
Verna T.
I've injoyed shopping at paper mart they have a great choice of deco mesh and Christmas ribbon.
NB D.
NB D.
I used Paper Mart for the first time recently. The service was prompt. Everything came nicely packaged and everything came as described. I will use them again! And, I recommend them for your use.
Hwa Young Pak-The H.
Hwa Young Pak-The H.
Janae Andrus R.
Janae Andrus R.
I had a bad experience with trying to return a product that didn't have accurate measurements listed clearly on the site, and posted about it on Facebook. I received a prompt follow up from a supervisor named Martha and she went above and beyond to resolve my issue. I will likely purchase confidently from papermart in the future for both business and personal needs.
ualduc
ualduc
Good place to buy packaging supplies at wholesale
Betty H.
Betty H.
Phyllis Mekonjan was very helpful with my order today!
Cher W.
Cher W.
The staff is extremely friendly and helpful. Addy was a great help last time I phoned. I often deal with Becky too. She is a sweet person.

I also love their selection and it's great quality the ribbon I pick for sewing. I would really recommend them.

One thing that bothers me is they often don't carry enough for an item I need. and often I love a certain item then I want to order it again then it's completely gone from their store.

But still love their store and service.
Courtney A.
Courtney A.
I use papermart quite a bit for my wedding business, and I just love them! Everything has good quality, but is cost effective! Great customer service too!
Zephan S.
Zephan S.
Cello bags and organza ribbon make the best presentation when sending your customers out the door with your home made soaps.
Patricia V.
Patricia V.
I had help from Eileen Kunkle throughout the whole process.
Janet V.
Janet V.
Consistently great and helpful service.
Annemarie W.
Annemarie W.
I called Paper Mart for the first time and had excellent customer service. Rosalyn Reynolds went above and beyond for me and I will be a forever client.
Ray F.
Ray F.
We looked everywhere, every warehouse, etc and found exactly what we were looking for at the most reasonable price at Paper Mart. The customer service was with patience and kindness. Thank you!
Frank A Saggus J.
Frank A Saggus J.
Phyllis Melkonjan was very helpful and patient helping me make sure it got the right size bag. Paper Mart just what I was looking for.
Jeannie Cha K.
Jeannie Cha K.
What's not to like? Most of all, patience and expertise of CS rep Brianne. She went way beyond her job description foo fulfill my needs. My first order with Paper Mart..
Natalie R.
Natalie R.
I always have great customer service when I place an order at paper Mart. Today Shelley Fine helped me and as always I got everything that I needed quickly and with the help of a very nice representative!
Lori K.
Lori K.
I had to call in for issues with a payment. Not only did they not lose my order, but they saved it, sent it to me with a confirmation number and processed the payment the next day. Both representatives - Rosalyn & Jeffrey (I think) were extremely helpful! All of these things seem to be business as usual, but the process could have been much more difficult. Thank you everyone!
Barbara W.
Barbara W.
Efficient service, friendly and knowledgeable representative, Becky Huston. Will review your products and certainly order again.
Bernadette L.
Bernadette L.
I have been ordering from Paper Mart for years for my business LaFrance Medical Aesthetics. The customer service is always spot on. I recently worked with Becky Huston who was fabulous.
Chantal P.
Chantal P.
First of all, Paper Mart has best pricing, best options in eco friendly materials and fastest service. Second.... After being locked out of my account for months, I finally had @Shelley Fine help me out and fix it all for me.... Thanks Shelley!!
Steve F.
Steve F.
I place another order with your company today and had a few issues but thanks to Brianne Brown she made my order great and looking forward to dining business again in the future!!
Frances M.
Frances M.
Brianne Brown - customer service representative was great and very helpful.
Lilian C.
Lilian C.
Their products are great quality with a large selection. Also, Customer Service and delivery are great. Joseph Lau was so helpful when I was flubbing through my order. I will continue to use Paper Mart for my packaging needs.
Pati B.
Pati B.
Even when I don’t enjoy ordering on line, there is always someone at the phone to assist me! Brianna brown was able to “search and find” the paper I needed.....without a stock number.... and was most willing! Kudos to her and papermart. I have never been disappointed in the product and I have been ordering for years.
Humberto O.
Humberto O.
Great selection and outstanding customer service. Brianne Brown was just amazing.
Lucy Hanahan D.
Lucy Hanahan D.
Phyllis Mekonjian is wonderful at customer service
Alistair C.
Alistair C.
Fast service, great prices.
Tina H.
Tina H.
Customer service was great!
Shelly Fine was a great help with all my questions as a first time buyer.
Thank you Shelly!
hwa young P.
hwa young P.
Anneliese A.
Anneliese A.
Great customer service from Brianne. Thank you!!
Nicholas S.
Nicholas S.
Great Products!! Thanks for the recommendation Joseph!
Isaura H.
Isaura H.
Awesome Customer Service. Thanks for all the help Joseph!
Donna C.
Donna C.
The items I have received have been great for price, quality and quickness.
Mary Elaine M.
Mary Elaine M.
I recommend Paper Mart because they have a wonderful selection, efficient, wonderful customer service( Shelly Fine helped me with my order today!). I am very pleased with all of my orders that I have received from them!
Jack W.
Jack W.
Due to an investment I had a sudden need for commercial boxes. If you know from nothing about the box business, Phyllis is the one to talk to.
Deb T.
Deb T.
I ordered the wrong size and needed to return it and re-order the right size. Brianne B. was really helpful and walked me through the whole process.
Rekha Das T.
Rekha Das T.
excellent selection and customer service!
Tracy O.
Tracy O.
We have been purchasing from Papermart for years. They are always very helpful & professional. I spoke with Vanessa Himes today and she gave excellent customer service!!! Thanks for all your help!!!
Lisa S.
Lisa S.
Very nice people ...quick delivery
Susan G.
Susan G.
I had a question prior to placing my order, phoned customer service and my question and order were handled promptly by Shelly, and I'll get my delivery tomorrow!
Diane M.
Diane M.
Brianne brown was exceptional made finding what I needed easy Thanks Brianne
Apryl J.
Apryl J.
The customer service is very awesome. They have a variety of selections to choose from. Overall I am very happy with my product will definitely order again soon.
Carol S.
Carol S.
We have been using PaperMart for years! Love the customer service. Next day delivery!
Joel T.
Joel T.
great company and service by Phyllis Melkonjan. I would recommend them to anyone who needs packaging products.
Daph D.
Daph D.
Tried PaperMart for the first time and I'm a now a huge fan! There's a wide selection of boxes, it is a packaging fanatic's dream come true! I was looking...
Suzan Z.
Suzan Z.
I love working with Papermart, they are so helpful!!
Lisa Fields P.
Lisa Fields P.
Excellent prices for what they have In Fabric ribbon. Little slow on shipping.
Suzanne C.
Suzanne C.
They have an unsurpassed and ever growing selection and after they've relocated to orange and given themselves room to spread out in their new facility, they're hitting their stride. I really adore Adeola Ejeye as one of their best phone customer service reps. There's always a fun conversation to be had when speaking to Adeola. I've been using Papermart for 12+ years now and I appreciate them .
Sena O.
Sena O.
I Recommend Brianna Brown, she is a Paper Mart, Customer
Service rep, ANGEL. She was a great help & made the moment a smooth experience.Thanks Again Brianna. 👏👏👏
Sharon Wiencek B.
Sharon Wiencek B.
Eileen Kunkel was so helpful and quick! I was on and off the phone in under 5 min with my order complete. 👍🏻😊
Nanette Y.
Nanette Y.
Thank you Joseph Lau for all of your help.
Laura A.
Laura A.
What great customer service Mary Jones provided today. I had a repeat order and she not only made it super simple but she was really sweet too. Gotta love good customer service. Thanks Mary and Paper-Mart.
Denise S.
Denise S.
Thank you Mabel Pineda for helping me out today. I HIGHLY recommend Paper Mart for many reasons. THANK YOU from our whole family for having such reasonable shipping fees even when ordering in smaller quantities. We just experienced trying to buy similar products from another company that was going to charge us 72% in shipping fees because we were not buying in much larger quantities. {*in speaking with their customer service rep, the products in this order were less than a couple of pounds all together; however, they were going to place these items into a much larger 12 pound box and fill it with shipping peanuts to justify the spike in shipping fees.} After looking over the order again, they were also going to charge us a "small order fee" on top of the shipping if I didn't buy over a certain dollar amount which would have cost us more in shipping than the actual product total. {not even kidding} So if anyone out there reading this thinks that Paper Mart's shipping is high, I encourage you to check around because we buy from 4 major suppliers and Paper Mart is one of the best on shipping. I cannot tell you how much we appreciate your company and companies like yours that do not "penalize" us for ordering in smaller quantities. You are helping so many of us small business owners. That really means a lot to us. We will buy from Paper Mart more often. Thank you. :)
Barbara M.
Barbara M.
Mary jones was very helpful when placing my order... service with paper mart is always a great experience
Sandra W.
Sandra W.
Paper Mart always has the supplies I need for my small business! I get quality items in a timely manner at a great price. When I made my order this morning, Mary Jones gave great customer service! Thank you!
Pam C.
Pam C.
I highly recommend Paper Mart's products and their customer service. I have been a Paper Mart customer for almost 10 years and really appreciate their service.
William W.
William W.
Fast and dependable price is OK to
Debbie D.
Debbie D.
Love it! Thank you to Becky!
Nicole S.
Nicole S.
Paper Mart has great customer service! Thank you Phyllis Melkonjan for being so pleasant and helpful. This was my first order, but definitely will not be last!
Mona Walker M.
Mona Walker M.
I love PAPERMART. The customer service Associate
s are top-notch They are always willing to help take an order assist anyway they can.. The orders always come out very quickly. I just wish they had something on the East Coast as well
Kay R.
Kay R.
I’ve never had a negative experience with Paper Mart. I’m a small scale candy business but have always been treated like a big business customer. I highly recommend Paper Mart for any of your packaging needs.
Teresa Kramer R.
Teresa Kramer R.
Have to give a shout out to this company! Amazing customer service and was happy to speak with a Human when placing my order-I was in a bind and they totally saved me! Thank you
David B.
David B.
If the USPS wasn't involved, we would be at 5 *****!
Rose W.
Rose W.
IRA ml
Adriana M.
Adriana M.
I have been using Papermart for 30 years. They are professional, friendly and fast. I definitely recommend Papermart.
Judy P.
Judy P.
This is a great compny. product always received in a timely manner. The prices are great also. Joseph Lau was very helpful today, in helping me figure out an important issue. Thanks Joseph!
Dawn C.
Dawn C.
Paper Mart has great products, prices and great customer service.
I called today to ask a few questions about an order I wanted to place and I spoke
with Phyllis Melkonjan and she was great, answered all my questions and was able
to get my order placed! I’ve been buying from them for a long time and will
continue to !
Chris H.
Chris H.
I like paper mart and their prices and the packages with bright vivid colors. I especially like the options for smaller quantities. What I dont like is the time it takes for shipping. I waited almost two weeks to recive my order. If they would stick to USPS, packages would arrive much quicker and I would be happy. Their should be a more detailed way to choose shipping carrier. 8 days is too long to wait when you have an online store and need supplies. 9/12/18 I am updating my review. After several emails and fb messages, I received a phone call from a rep who was very apologetic and went above ans beyond to assist me. My issue is resolved and I am back in love with Paper mart.
Linda M.
Linda M.
Ease in ordering - great service!
Scott P.
Scott P.
Great products and great prices!
Lori Colaizzi B.
Lori Colaizzi B.
I had to make a return on an item. Phyllis Melkonjan was very professional and pleasant. She also gave me a very helpful suggestion.
Steve H.
Steve H.
From the pricing to the quality of your items, Paper Mart has got it all covered. I'd recommend anyone using your company and if you have a problem, don't hesitate to contact Phyllis Melkonjan who will help you any way she can and already has for me.
Rose B.
Rose B.
Ordering was simply & convenient!! Spoke with Phyllis over the phone & she was very helpful. Thank you!!
Rose
ordering from Maine!
Terri Lee Dungan F.
Terri Lee Dungan F.
Very Helpful! Thank you Brianne Brown :-)
Terri B.
Terri B.
Adeola Ejeye was soo
awesome! she helped me with everything!!
Corey A.
Corey A.
I spoke with Phyllis Melkonjan on the phone to place an order. She was very helpful, & polite.
Sandra C. A.
Sandra C. A.
nice service friendly and efficient
Richard J.
Richard J.
Great Selection, fast shipping and awesome customer service
Katrina P.
Katrina P.
We found paper mart last year for our school's Santa Shop! We loved the quality and the price!! We were so happy we came back again this year and have recommended them to other schools!
Kathleen S.
Kathleen S.
Fantastic product at a fair price point, wonderful customer service, and consistent quality. Special shout out to Joseph Lau as he has been wonderful to work with.
Wine M.
Wine M.
Great service and best pricing we have found for our wine bags.
Michael L.
Michael L.
User friendly, comprehensive website and good customer service for issues that can’t be handled online.

Phyllis Melkonjan took great care of my needs over the phone.
Karen Stanton M.
Karen Stanton M.
They were a GREAT help today! Phyllis Melkojan helped me find what I was looking for and it was a better price than I had been paying elsewhere! Great job Phyllis, you were super nice as well, which is really important to me. THANK YOU
Michael M.
Michael M.
Shy
Shy
Always happy with their wide selection and pricing!
The Mermaid S.
The Mermaid S.
Great prices
Frank H.
Frank H.
This place is huge, but it's not a retail outlet. Minimum orders are required one day in advance.
Zhu D.
Zhu D.
beautiful boxes,so attracting
Paige M.
Paige M.
Papermart is beyond fabulous.
Paula K.
Paula K.
Have ordered several times, have never had a problem, have been satisfied with everything I received.
Analy G.
Analy G.
Fast, effiecent, and friendly. Great place
Denise V.
Denise V.
Kaitlyn Barrett S.
Kaitlyn Barrett S.
Update...Papermart reached out to me and fixed the issues. Hopefully the replaced products will be better.
I have been ordering cupcake liners for quite a few years now and have always been very pleased with their quality. Recently they discontinued the liners I bought so I thought I would get a different kind. The plastic that they are wrapped in were broken on all of the packages so the liners were all over the box when I received them and some liners were damaged. I also ordered the individual cupcake boxes and they were thrown into the box haphazardly and 90% of the inserts were bent by the time I received them. Some of these inserts were also dirty. Extremely disappointed in the products I received and how horribly they were packaged and shipped. Sad to say I'll be looking for somewhere else to order from.
Geneva D.
Geneva D.
Picked up my first order.
Great customer service.
Easy ~ order on line,
go & pick it up.
Philip-Claudia L.
Philip-Claudia L.
I ordered some crepe paper to make vines for a Lion King themed shower. I made a note on the shipping asking if it could be delayed a bit as we were going away for a week. I received a personal phone call to arrange the best time to send it. It arrived at exactly the right time. And the paper was perfect for the purpose. A great experience. Thanks!
Goddess H.
Goddess H.
Zoe L.
Zoe L.
Shelli S.
Shelli S.
Eva C.
Eva C.
Bay M.
Bay M.
My GO TO for paper goods and packaging for years now. My biggest dilemma ordering online for cake boxes is that I could get them for very cheap but since...
Annie B.
Annie B.
I use an unusual size small shipping box and those that I get from Paper Mart are the best quality I have found PLUS the least expensive. Thanks !
Shannon J.
Shannon J.
Love this place! Great stuff for a great price! Would recommend (and have) to friends!
Rose L.
Rose L.
Pearle N.
Pearle N.
Always great service.
Quick and reliable.
Been using Paper Mart for all my small business packaging needs for as long as I have had my Etsy shop....7 years and counting. �
David C.
David C.
That is a Great company to work for treat you like family
Elisete C.
Elisete C.
Vera M.
Vera M.
Martina H.
Martina H.
Janet M.
Janet M.
Lisa O.
Lisa O.
If you need anything they have it and great on call pick up free
Angela R.
Angela R.
Packaging for all your handmade items to have a more professional presentation including shipping mailers.
Audrey F.
Audrey F.
Laura G.
Laura G.
Sensacional, mis órdenes llegan a tiempo y completas, tienen todo para cada estación del año.
Jean
Jean
Sometimes the traffic is unbearable when I need party supplies fast I go online to Paper Mart. I use Paper Mart often. I have place an order on a Tuesday and received on Friday with regular ground shipping. They are located in Orange, CA and their trucks are all other Los Angeles county.Paper has been consistent with never mixing up my order, once I made mistake on my order and called them and they didn't charge me a return fee, they credited my credit card and shipped me the correct order.If you want to stand out and make your parties POP, I highly recommend Paper Mart, I have never been disappointed.
Sherry W.
Sherry W.
T F
T F
Rickina V.
Rickina V.
I love the selection and uniqueness of the products from Paper Mart...but what is a bummer is how slow the shipping is... Why does shipping take up to 12 days? There's gotta be a better solution to this
James N
James N
Lots of productd
Luis C.
Luis C.
Cheryl H.
Cheryl H.
I’m very pleased with my order from Paper Mart. The Green Gingham tissue I ordered is darling, and I’m excited to start wrapping my Etsy products in it when my customers order from me. Thank you for your timely delivery as well.
Jen H
Jen H
Prices are good, service is tolerable. Wish they cold sped up the dock experience..
Robert D.
Robert D.
Fairy J.
Fairy J.
This company is awesome! Gift bags for lots of different sides and for a large volume of gifts.
Rapture G.
Rapture G.
Papermart has great service if you shop online as I do you will find there website is user friendly, ordering is easy and what I like best is how ease paper makes it for me as a customer to reorder, you can also check your pass order or download a pass invoice, great service papermart, keep up the good work.
Jim H.
Jim H.
Excellent customer service and product
evelyn M.
evelyn M.
Thomas W.
Thomas W.
Love these guys and the stuff they sell. Used them for many years now, never been disappointed yet.
Kasey G.
Kasey G.
Franklin De L.
Franklin De L.
Sandi L.
Sandi L.
I get paper and food grade bags here all the time. Nice staff and quick service. I usually put in my order online and pick it up at will call.
Lu F
Lu F
PattyMike B.
PattyMike B.
I received my package today..I opened to see all my pretties I bought .:)))))
Blanca L.
Blanca L.
Marie M.
Marie M.
Cathy B.
Cathy B.
Aram S.
Aram S.
Britt
Britt
Good quality. Best deco mesh
Violeta G.
Violeta G.
Sandra C.
Sandra C.
Whenever I need large quantities, Papermart is my to go place. Their prices & service are unbeatable! I found this business 5 years ago, been using them since and been recommending it to friends and family.
Kitty B.
Kitty B.
All kinds of packaging bags,very nice!!!
Carmen B.
Carmen B.
love your products.... affordable too. I love getting new bags and ribbon to wrap up our canine goodies for our clients and their fur kids. :)
Kathy P.
Kathy P.
Terra S.
Terra S.
Leslie G.
Leslie G.
So very pleased with all my orders with Paper Mart. I have bought many products and have always been pleased with quality, shipping, customer service!
LaShandra R.
LaShandra R.
Aiko F.
Aiko F.
Paper Mart carries the things I need and always delivers quickly!
Erol K.
Erol K.
There was a problem with order that was not cancelled, however Paper Mart contacted with me and solve the issues. They got the boxes back for no charge. Excellent customer service. I will definitely buy again.

Thank you
Xochih P.
Xochih P.
Ademas de ser una de las mejores tiendas es. La mejor yo soy feliz trabajando como empleada de Paper Mart graciaas adios
Dianna J Daoust H.
Dianna J Daoust H.
Annette Melkonian C.
Annette Melkonian C.
Paper Mart is my first stop for creating packaging for my custom designed sugar cookies. Quality product and reliable and responsive service. Thank you! Owner, Edible Impressions - "Where Great Cookies Take Shape", Mequon, WI
Margaret Bowers W.
Margaret Bowers W.
Great choices and good prices for so many neat products!
Darlene H.
Darlene H.
Carolyn Sorrell Z.
Carolyn Sorrell Z.
I order all my merchandise bags from here. People love cute bags! Shoregriefsoap aka Shore Soap.
Erin B.
Erin B.
Kathy Israelian F.
Kathy Israelian F.
I had some questions about a product. The customer service was great and answered my questions. I will report back when I get the product in hand.
Lynn B.
Lynn B.
Beverly J.
Beverly J.
Kris A.
Kris A.
Love the quality products, great prices, and fast shipping! Loyal customer here! Thanks Paper Mart!
Deanna J O.
Deanna J O.
Pauly Berge M.
Pauly Berge M.
Great Quality and prices. Fast shipping.
Melinda S.
Melinda S.
Fast shipping and product exactly as expected. Thank you!
Kelley S.
Kelley S.
M M
M M
Connie W.
Connie W.
Sylvia C.
Sylvia C.
Great place for supplies!
Zhang Ming G.
Zhang Ming G.
Merlena De La R.
Merlena De La R.
Amazing customer service! Amazing products! Thank you for your generous contribution to Operation Suds. Texas will never smell so good!
Sujey U.
Sujey U.
Cheryl O.
Cheryl O.
Have ordered several different items and they've always been delivered on time and exactly what I ordered ... love the products
Martha M.
Martha M.
Ronald P.
Ronald P.
Candy A. W.
Candy A. W.
I've been ordering from Paper Mart for several yrs now. Best service and pricing!
Melissa M.
Melissa M.
I have been using Paper Mart for a few years now for my tutu and hair bow business. I have ordered from other companies as well to compare pricing, quality and customer service. Nothing compares to Paper Mart in any of those areas. They are extremely dependable and provide excellent quality products. This is extremely important to me and my business as the quality is reflected in my overall product. Thank you for all that you do!
thegorske
thegorske
Stephanie M
Stephanie M
I use Paper Mart for a lot of business supplies as I have a small business designing stationary, invitations, & party decor. They have great quality products and their prices beat everyone else. They also have really nice customer service-- I've ordered something that went out of stock before and was called within 24 hours and offered a replacement for it with no extra shipping charge. I also have to order things quickly at times for custom orders, and their turn around time is really quick. Great resource for business or personal use.
Eleneri P.
Eleneri P.
Great prices, huge selection. Purchase online, then go and pick it up.
Bruce S.
Bruce S.
Victoria D.
Victoria D.
Danielle W.
Danielle W.
Judy R.
Judy R.
I love the products and the price is very reasonable
Raul P.
Raul P.
Mike M.
Mike M.
Quality products, excellent service and wide selection from one of the largest packaging suppliers in the country. They have EVERYTHING I need to package my items at the lowest prices. Why would I ever go anywhere else? I put in an order and pick it up at will-call dock the next day. Easy. They also deliver for a reasonable fee.
Chelsea M.
Chelsea M.
Had a wide selection, and the pricing was amazing. Received my products faster then expected.
Ron W.
Ron W.
I am STOKED that I found out that papermart is for more than just craft supplies. I just switched to having them supply all my shipping materials after using uline for the last 3 years. I will be saving about $1800 a year - largely because of their free shipping to local businesses.

Many thanks from Groomatorium Inc in Ontario. Your boxes will carry traditional shaving gear all around the world!

For a business my size, $1,800 goes a long way, and I am very thankful!
Melody T.
Melody T.
Love the service and quality of their items! Glad that I can place an order and pick up next day if I need to. Online customer service is great as well.
Norma N.
Norma N.
Excelente lugar... con amplio surtido de diferentes materiales... buen precio y amable atención...
Michael W.
Michael W.
Joan Albright W.
Joan Albright W.
Ordered some tulle bolts for wedding decorations. I am very pleased. Shipped and received on time. Saved me a lot of money.
Adeola E. E.
Adeola E. E.
Badan B.
Badan B.
Lynette M.
Lynette M.
I've only ordered once, but everything went smoothly. We will be ordering again soon as we have a lot of shows coming up. This time however, we will be ordering way more than just 50 bags, it wasn't nearly enough. We ran out in 4 hours during a one day, 6 hour show. Lesson learned. �
Rhonda R. H.
Rhonda R. H.
I've been using Paper Mart since I launched my gift bag marketing company last September. My first order was my bags for the inserts I do in all the bags I create for events and other forms of distribution. I was given a will be delivered by date and was very pleasantly surprised when it arrived 2 days sooner.

My clients and event attendees love the bags because they are so unique. It has really helped my new service grow. Thank you for a great selection, and for helping my company start and remain successful.

Rhonda R. Hudgins-Bundy, Owner
Metro Brag Bags
Mark T.
Mark T.
Papermart has become my goto place for packaging and seasonal supplies. I hope they continue to grow their packaging line and add more customizing options in the future.
Jean C.
Jean C.
Just received my order and I am very satisfied. With the low prices quality is questionable. But I think I will be a returning customer. Thank you Paper Mart. Good job.
Taylor R.
Taylor R.
Anything you need for Packaging, staff is super friendly and nice. always a smile on their face and happy to help .a lot's of my business goes to this location so they are super good with orders. Will call allows you to pick up your items.
Corey C.
Corey C.
CoCo Tanner S.
CoCo Tanner S.
I love this place. Great selection of quality products. I always receive my shipment in a timely manner too. Thank you Paper Mart.
Claudia S.
Claudia S.
Mindy K.
Mindy K.
This is an amazing company! I recommend their deco mesh! It is the best in the business!! I use it in my wreath business!
Noel M.
Noel M.
Order always correct
Cynthia C.
Cynthia C.
I've ordered from Paper Mart for years now with my company Bugs and Hisses. I make cold process soap for resale and use the traffic to tie labels on. I am thrilled with the quality, workmanship, helpfulness and prompt service. They are always precise with my orders and have never had a problem with them in over 7 years. They have earned my service!
C Claus
Bugs and Hisses Soap
Pedro M.
Pedro M.
Kris T.
Kris T.
I get bags here for my business. I do will call to save on shipping.
Mary T.
Mary T.
their company Packaging is variety and good choose
Tina T.
Tina T.
Evie D.
Evie D.
Xochih P.
Xochih P.
Es lo mejor y sobre to do muy humanos es una compania que teda la facilidad de poder decorar tu casa
Irene Herrera S.
Irene Herrera S.
I love their ribbons. Great price as well as great quality. I also order my double sided tape for art projects, great tape for a very reasonable price. There customer service, is like no other, absolutely wonderful. 5+++++ stars. Give them a try.
Lara J.
Lara J.
Floreria Anita S.
Floreria Anita S.
Hola se mira muy surtida y buen material para trabajar en manualidades
April T.
April T.
I purchased various items from their online website at a very reasonable price. The items purchased were shipped and on my doorstep the next day! Not only would I highly recommend them for any bag, ribbon, box, etc accessories (for any event), but they are super duper EFFICIENT! As an event planner, I cherish exceptional customer service and punctuality; from the look of things, this will be my "go-to" place from now on. Congratulations; you've retained a long-lasting customer! So long Party City!
Randy Q.
Randy Q.
Very good for small businesses, wish I could order for same day pickup without a huge fee.
Kelli F.
Kelli F.
Zeynep M.
Zeynep M.
Every order, every time... PERFECT! Thank you!.. <3
Drea Jennifer A.
Drea Jennifer A.
Norma Roe M.
Norma Roe M.
Karen Wright D.
Karen Wright D.
I received my order a day early. The ribbons I ordered looked exactly like the pictures. I am so please with them and can't wait to start making my wreaths!
Celia S. V.
Celia S. V.
Have used ribbon from this site for years. Love the prices and quality.
Kaiyuan L.
Kaiyuan L.
we are braid trims manufacturer ,please contact us.
Diane S.
Diane S.
After a bit of confusion on my delivery, Gina reached out to help resolve. She was awesome - great customer service keeps customers.....plus their quality products.
Sam Y.
Sam Y.
Shelly M.
Shelly M.
Paper Mart is one of my favorite sources for quality gift wrap, ribbon and packaging supplies. They have everything I need to make my gift wrap unique and special.
Brent H.
Brent H.
I have used PaperMart for several years now and have always loved their service. Norma Jauregui has been wonderful to work with. They have been able to not only supply me with online orders but have been able to help me with large special orders too. I highly recommend them!
Amanda Bonora P.
Amanda Bonora P.
Lysa H.
Lysa H.
I ordered several different things for packaging my ceramics and everything works terrific, was shipped promptly, and arrived in perfect condition.
Munera S K.
Munera S K.
María J.
María J.
Joanne B.
Joanne B.
Michelle S.
Michelle S.
Val L.
Val L.
Absolutely love Paper Mart
Buy all my bags here
Val LeGault
Helen O.
Helen O.
Jennifer C.
Jennifer C.
I order all my deco mesh for my wreath Co. from paper mart and the product and service is top notch!!
Gabriela L.
Gabriela L.
Tiffany W.
Tiffany W.
Tian Y.
Tian Y.
Torrian D.
Torrian D.
Papermart has great products and customer service. Helen was phenomenal!
DAYNA D.
DAYNA D.
GREAT customer service! I was tracking my package and the USPS sent it back stating not a valid address. WHICH was totally not the case - they've delivered here numerous times! Martha Martinez, was truly amazing and took care of my concerns and resent my order. Thank you so much for being so AWESOME!
Linda G.
Linda G.
Paper Mart I spoke with Ellen she's an excellent rep for the company. She went above and beyond to make sure the order was complete. I am very pleased with the service that was provided.
Jan H.
Jan H.
Our Boy Scout troop runs a giftwrap fundraiser every holiday season. We get all our bows and boxes, in addition to our birthday/Hanukkah/baby wrap from Paper Mart. We have been shopping with Paper Mart for more than 10 years and are always pleased with the customer service and the excellent product they turn out. I would recommend them to any and all. The quality and quantity are just what a busy Boy Scout troop needs to wrap up more than 2500 gifts per year! A special thank you to Helen Chavez who helped me place my order today when the website had a slight glitch.
Rosanna B.
Rosanna B.
I usually order online but I had a question and spoke to Becky in Customer Service. She was very helpful and wonderful to work with. I will continue to order from PaperMart.
Veronica M.
Veronica M.
Olivia Bradley W.
Olivia Bradley W.
Thank you for helping me place my order today! Great customer service!
DWB
DWB
Today I was very frustrated with PaperMart because the Item I needed to order was still out of stock; I had been watching and waiting for this item for three weeks. I had an idea, let me live chat about this. It was the best decision I made. Jenny Mendoza was very friendly and worked with me. Let me know when the product was coming in and placed the order for me!Thanks so much Jenny, you restored my faith in PaperMart. I will continue to do business with PaperMart -- Great Job!!
Sharon M. D.
Sharon M. D.
Lisette was so patient, she helped me make sure my order for organza bags were the size I needed for the gift boxes I use. She even went and got the right size box, and sent me photos of it in two different size bags, from her own phone. It made a huge difference. I am a happy customer, great service!
Adina V.
Adina V.
Great site and products! Adelola was extremely helpful with our event orders. Been a customer for years! We tell all our brides about this site too!
Ethel L.
Ethel L.
I keep ordering from this site because of the great deals and the prompt response. Helen Chavez was quite helpful in my decision making process! Seems like I order every week !!!! The Deco Mesh, ribbons,and wrapping paper is the greatest. When I figure out how to send pics of the finished products, I will do ! Thanks for doing what you do, nobody does it better !!!!
LeChelle Ooh Wee G.
LeChelle Ooh Wee G.
Failyn B.
Failyn B.
I LOVE this site. I have had the best service from them. However, sometimes a mistake is made and you might get the wrong thing. It happened to me and I called Customer Service and got this awesome agent...Shelley Fine...and she helped me get through the return process and got my bags scheduled for delivery and the return box to be picked up at times that are convenient for me. Thank you, Shelley and thank you, Papermart. You both are awesome!
Christine H.
Christine H.
Adeola was a most helpful woman in helping me place my order. This is the first time I have used Paper Mart and I will plan to use them again for products at the church. Thank you.
Molly M.
Molly M.
Love, love, love this site. I sell my hand crochet items on etsy and at craft fairs. My Molly Marie made logo is hot pink. I searched many websites looking for what I needed in the price range I wanted and found everything right here. I purchased large hot pink organza bags for my mermaid tail afghans. These bags make the mermaids look even more special and people love them. I also bought hot pink bags for my other items. I love that I was able to add this touch of professionalism for such a reasonable cost. My order came sooner than I expected which was an added bonus. I am due to place another order very soon and will be looking for additional hot pink goodies. .
USA I.
USA I.
We placed our first order today for over 4,000 assorted items. We were lucky enough to get Ellen on the phone. She was very patient and spent a long time with me on the phone going over options. Very courteous, professional and fun to work with. Looking forward to receiving the order and doing more business.
Tim S.
Tim S.
Eileen Kunkel was extremely helpful today and solved what could have been a problem with supplies. She was courteous and efficient. Thank you Tim SullivanTIMOTHY JAY Inc.
Rebecca H.
Rebecca H.
I love the pricing and the fact that they ship immediately. Friendly customer service and chat with Jenny Mendoza was very helpful! I will recommend this site to my friends!
Nancy G.
Nancy G.
Love love love all my Paper Mart products! Jo Anne Stearns was so helpful in reviewing the products with me and answering all my questions to be sure i would be getting the right ones for my items. I will be sure to order again in the future!
Barbara C. B.
Barbara C. B.
Paper Mart is an answer to my prayers!! Wanted to spiffie up my new etchall glass etching kits. Looked at all kinds of zip lock bags...names on them, wrong sizes, thin plastic...etc. Then I found Paper Mart....no name, varied sizes, and a wonderful heavy plastic that is reusable like my creme. I found a winner. Everyone I talked to could not have been more helpful with getting me samples. Picked my sizes and called. A delightful, friendly and helpful gal...Cecilia took my order and now just saying a thank you for a job well done! Congratulations on your 95th Anniversary. Keep up the great work for the Fifth generation.!!
Courtney M.
Courtney M.
I ordered from Paper Mart because the prices were great. Shipping came a few days earlier than expected. I had a large order but a couple rolls were damaged. I contacted Jo Anne Stearns from customer service and she quickly replaced the damaged rolls. No hassle, just provided pictures to her and she had my order out the same day. I will never buy from another company!
Elaine G.
Elaine G.
Lisette Garcia ROCKS!!

Called in today with an order and payment changes. She took care of me Lickety Split and had my order processed all in no more than 5 minutes.
Thank you Lisette.

Elaine Gordon - Regional Director
GRISWOLD HOME CARE
Bloomingdale, New Jersey.
Zoe G.
Zoe G.
Great products. i shopped around a lot and they have the best prices for paper bags and boxes. Jenny Mendoza was super helpful when I needed to change my shipping address after submitting an order.
JoAnn Lagana L.
JoAnn Lagana L.
I have been ordering from Papermart for the past 3 years. I order supplies for my small business. Always a great and easy experience. Thank you Darlene Vargas for helping me out with my existing order today!! I highly recommend papermart for your supplies.
Karen Smoot B.
Karen Smoot B.
Shanette Q.
Shanette Q.
I love Paper Mart! They have a wide array of products from which to choose. The prices are very reasonable, and the customer service is stellar. Today, I realized that I made an error with an order that I just placed, so I clicked the "Chat" box. I reached Darlene Vargas with Paper Mart, and to say the least, her customer service was stellar! Through our online correspondence, she was able to quickly assist me with resolving my error. I will continue to be a faithful customer! Thank you Paper Mart!
Kathy L.
Kathy L.
Yesterday afternoon, I called in to place an order. I just received my order this morning. I got 45% off and FREE shipping. Danielle helped me and she was courteous. Paper mart has lower prices compared to other places that I have looked for online.
Lynnette K.
Lynnette K.
Paper Mart is very customer friendly and easy to work with. The people I work with are courteous and professional. Today Shelly Fine in customer support assisted me with receiving a back ordered item. She took care of the issue and contacted me to let me know everything was sorted out. This is the first time I need customer support since I discovered Paper Mart quite a few years ago. I'm very appreciative of a well run company. Thank you Paper Mart and Shelly!
Jody S.
Jody S.
Jamie D.
Jamie D.
First time I've ordered. I didn't read the delivery times when I ordered and realized it had been a couple of days and I hadn't received the shipped email. So I opted to chat with customer service. Darlene Vargas helped me. She was awesome. She took time to really find out what was going on and explained it to me. Also she noted my purchase with delivery instructions. So far my experience has been great. I am pretty sure I will be reordering my supplies from them again
clovisshea C.
clovisshea C.
Excellent Service. Great Prices, Top Quality Packing Materials and Fast Delivery. Thank You Adeola For Your Assistance.
Cheryl E.
Cheryl E.
I've always had good experiences with Paper Mart.

I often use items from Paper Mart in my crafting. I recently had some questions about shrink wrap and chatted with Jenna about particulars - sizing of the materials, etc. for the particular project. Jenna double checked measurements, etc. and was extremely patient and helpful! Not only does Paper Mart carry a wide variety of items for great prices, but their staff is FABULOUS (particularly Jenna)!
Dorothy DaShonn S.
Dorothy DaShonn S.
Jane S.
Jane S.
My order was being shipped back because USPS couldn't find my address, but papermart put in another order for me and had it shipped next day, free of charge. Very helpful
George H.
George H.
I ORDERED SOME CHRISTMAS STOCKINGS TODAY AND MY SALES PERSON ELLEN WAS WONDERFUL ! !
Alice Gish B.
Alice Gish B.
I have used PaperMart exclusively for all my packaging needs for years and have always been 100% satisfied.
Tayyaba R.
Tayyaba R.
I needed some help in deciding which products were appropriate for me to order. Jenn mendoza helped me and got me all set up with ease. Look forward to getting my package.
Sunny S.
Sunny S.
I got wonderful service from Becky. She was cordial and helpful. I am looking forward to getting my order.
July Walter H.
July Walter H.
Andrea in the customs department was so helpful and kind!
Eileen U.
Eileen U.
Wooden Spoon Bakers is a cottage bakery based in Houston TX. We have used the 8 x4 3/4 x 10 1/4 red shadow stripe twist handle bags for our customer orders ever since we started in July 2014. I placed an order online on Sunday and had forgotten to add red twist ties.

I called on Monday and spoke with Lisette Garcia. It was too late to add them to my original order but she took excellent care of me and both my bags and twist ties are on the way to me.

I've found in the two years of ordering from them that if I run into a snag online, all I have to do is call and a real person, like Lisette, will help me sort it out. I will continue to order from PaperMart as long as they stock the things I need for my bakery.
Karen Kittredge B.
Karen Kittredge B.
I had a very good experience with Paper Mart. In fact they went out of their way to help me. The driver couldn't get into our complex to make the delivery and Paper Mart attempted to call me several times. The driver left and was an hour out when I finally was able to return their call. Paper Mart had the driver turn around and deliver my order. I would say that was 5 Start service. Thank you Vanessa for making that happen.
Wanda Adaku S.
Wanda Adaku S.
You guys are amazing. I placed my order on Monday. Spoke with a live Customer Service Representative that was personable and professional. It's nice to speak with a live person. Well, my package arrived late last night. The bags are for a Women's Retreat I'm hosting in a few weeks. They are gorgeous! The quality is unbelievable considering what I paid for them... Thank you so much. We are now lifetime partners.
James P.
James P.
Very good service, especially Phyllis Melkonjan. Prompt shipping, good prices.
Holly Egerter N.
Holly Egerter N.
Sheryl Hammet was fast and friendly in producing custom quotes I needed! I always appreciate service with a smile!!
Tara J.
Tara J.
Quality of merchandise, selection and their prices can't be beat....love this company.
Susan H.
Susan H.
This company is amazing! I ordered 100 cellophane bags for wedding favors at my daughter's wedding. When the order came, there were only 95 bags. I called and spoke to Cecelia. Without even asking she placed another order of 100 bags, AT NO CHARGE! And they will be here by the end of the week. This is what customer service should be like. I strongly recommend this company. Thank you Cecelia!
Terry E.
Terry E.
Patricia F.
Patricia F.
Easy to work with, great deals! I can usually put order in the morning and pick up at will call that afternoon.
Alice L.
Alice L.
Love their 4x6 shrink bags! They're perfect for my soaps.
Yomen T.
Yomen T.
Their products are 10/10. One time I ordered something and something screwed up along the way and I got the wrong item. They gave me expedited shipping for free so that I could get what I need as quickly as possible. Again, great products and great customer support. All the agents I spoke to were really nice and friendly.
Cenetta Davis T.
Cenetta Davis T.
Awesome site. Truly love the products. Love doing business with these guys. Thanks !
Thamara S.
Thamara S.
ana marie M.
ana marie M.
Michael D.
Michael D.
Awesome spot. Best way to buy paper products
Sandy Broussard N.
Sandy Broussard N.
Ryan R.
Ryan R.
Good selection, good prices, gouges on quick serve will call orders though.
Sylvia P.
Sylvia P.
I am very happy with Paper Mart, I can get all colors of bows for making my songbook Angel dolls. I could not find all the different colors and designs anywhere else and they ship quick and the prices are great. Thanks Paper Mart keep up the good customer service, cannot always find that often.
Debbie A.
Debbie A.
one stop shop for everything, a crafters and bakers dream
Hicret I.
Hicret I.
Great place just not very friendly staff and i get ignored at the docks while picking up things sometimes
Nestor N Mirian M.
Nestor N Mirian M.
Rose N.
Rose N.
Discos K.
Discos K.
Papar Mart Is The Best Low Prices free delivery over $300
Aaron S.
Aaron S.
I placed my first order for macaron boxes for my business in Texas on Saturday and received them today, Wednesday. These are very high quality, durable boxes, and the corrugated paper is also way more sturdy than I expected. I am thoroughly pleased with the turnaround time and the response/level of personal care from Paper Mart. I will definitely be continuing to use Paper Mart for all of our shipping and packaging needs!
Yuraima R.
Yuraima R.
Siempre mi experiencia ha sido maravillosa con sus productos, sobretodo con el papel crepe, es de buena calidad y colores firmes, asi como productos para las manualidades
Alejandra F.
Alejandra F.
I LOVE THIS WEBSITE!!! Products are awesome, price is unbelievable and service is great!!!!
Maridalia M.
Maridalia M.
Margie P.
Margie P.
jean G.
jean G.
This Company is Top ! Much better and much easier to deal with than most of their competitors. Their website is simple to handle, and and I found very easy to reorder from previous commands.I checked their prices, especially cardboard boxes which I use a lot, and with the free delivery after $300, they were much more competitive than U-line.For a few items that I am getting in large volumes, I am getting help from Lisa Henry and she is always resourceful, professional and find me great deals on these bulk orders. Finally, their drivers have always been very polite, friendly and professional. They double-check to make sure my deliveries are accurate, they help me loading heavy items on my racks, etc. They are very proud of their company and you can feel it.I would definitely recommend Papermart at any time.
DrPaula L.
DrPaula L.
I love this company. In today's economy, it great to find some reasonable priced items that are of high quality. I'm a small locally based business and it's important.
Swirlz C.
Swirlz C.
I called papermart about some defective small shoppers that I received, They only had one handle!. Shelley Fine immediately offered me credit.Thanks for providing great customer service-.paula
Stewart C
Stewart C
Randy F.
Randy F.
If you ever find yourself in need of ANY SIZE box from moving boxes to gift boxes to any both you can ever imagine than Paper Mart is where I would go. If you lucky you will get Jennifer Mendozae as your representative that assists you. I was lucky to when I had opened a Chat Session with them and Jennifer was not only able to advise me on a better box for my needs but she also saved me about 40% of what I was going to purchase had I not asked. If it's a box no need to look any further than Paper Mart. If it's customer service you like, than as for Jennifer as you will absolutely get it! Very professional and knowledgeable about their products.
Erika M.
Erika M.
Paper Mart is great! I order supplies for my small boutique and am always greeted with great customer service representatives, and fast shipping! I will continue to order from them in the future!! Lisa Henry is a great sales representative- so nice, extremely helpful & knowledgeable!!!
Jeff L.
Jeff L.
Not happy about the new $20 charge to pick items up same day as ordered but their prices cannot be beat & ya get free next day shipping on orders over $300.
Sona B.
Sona B.
I have been at my company for 2 months, and have ordered several times from Paper Mart. They are our vendor of choice for all packaging needs. This last time I had a question, and Lisa Henry worked tirelessly to get me the answer and resolution. They are amazing people. Employees like Lisa Henry are what make for an amazing customer experience. The fact that their prices cannot be beat is icing on the cake.Love these guys!!
M C.
M C.
Our company has been ordering from Papermart for years now and have always had nothing but great things to say about them. Customer service is always so friendly and helpful especially Lisa Henry. When I called in today to place an order, she was such a delight to work with and she went above and beyond to make sure we got everything we wanted. Thank you Lisa for everything. You make us (buyers) job a lot easier with your friendly personality and keep us coming back. Thanks,AlyssaOperations Manager
Sherry T.
Sherry T.
Had a great experience with Paper Mart. I found exactly what I needed at a great price!! The customer service was awesome and Norma Jauregui in Specialty Sales is "the bomb". Friendly, patient, helpful and helped me understand the logistics of my shipment. I give Paper Mart 5 stars!!Thanks to ALL!!
Yadira A.
Yadira A.
Good customer service. I spoke with Johanna Hernandes and she was very nice and helpful.
Kathleen P.
Kathleen P.
Johanna is an angel in disguise. She was very helpful in my purchase and very kind and patient.
Diane P.
Diane P.
Paper Mart is a great company to work with. The quality of the products is superb and customer service is very helpful. I ordered gift bags and they were too small for what I have in mind and I called to exchange for a larger size and Shelly couldn't have been nice and it couldn't have been easier!Thank you!
Libby W.
Libby W.
Shelley Fine did a great job helping out with a back order issue. The items are going to arrive even earlier than expected. Great customer service.
Greg S.
Greg S.
I dealt with Johanna Hernandes and she made my ordering experience very simple and easy. I was also very pleased with the quality of the product and delivery was on time as quoted. I will definitely be using Paper Mart in the future.
Judy H.
Judy H.
I placed my first order with Paper Mart today and was thrilled to get a real person to talk to almost immediately. I am planning a luau baby shower in June and combining a luau and a pink shower has me really scrambling. I had searched all the local craft stores (even some in another state), given up and spent hours on line with no success and I was stressed. Then....I got to talk to Lisa Henry at Paper Mart. She listened with patience and and real concern for what I needed to find before I lost my mind! She helped me find what I think is going to be the perfect solution to my luau/baby shower decor.....tons of baby pink ribbon to bomb my entire house with pink bows and ribbons draping on every palm tree, tiki pole, beach scene, surf board, etc. So excited and relieved not to have to look for ribbon any more. Thank you so much Lisa! You and Paper Mart are saving my sanity. Can't wait til my order arrives! I'll be needing ribbon for Christmas before you know it! Lol Thanks again!
Monte J.
Monte J.
Johanna, you are the best! Honestly! You’re fast, friendly, and helpful. If you hadn’t told me about the 15% volume discount, I wouldn’t have increased my order. Paper Mart has always been fast with order taking, order fulfillment, and emails reflecting orders made. It’s always a pleasure doing business with Paper Mart. And today, with the volume discount, you made it a win win for both Paper Mart and me. Many, many thanks! Monte Brooks
Monte B.
Monte B.
Johanna, you are the best! Honestly! You’re fast, friendly, and helpful. If you hadn’t told me about the 15% volume discount, I wouldn’t have increased my order. Paper Mart has always been fast with order taking, order fulfillment, and emails reflecting orders made. It’s always a pleasure doing business with Paper Mart. And today, with the volume discount, you made it a win win for both Paper Mart and me. Many, many thanks! Monte Brooks
Susan S.
Susan S.
I order frequently for items not locally available. Lisa Henry helped process today's order and could not have been more pleasant and helpful. Great products, service, and staff!
jason R.
jason R.
Been using paper mart for a couple years now, love the customer service and fast shipping. Thanks!
Mike R.
Mike R.
Norma Jauregui at Paper Mart is great to work with! Great products and outstanding customer service! Would highly recommend!
Delia S.
Delia S.
First time ordering from papermart and i was excited of the so many colors of paper crepe. The young man franky charco was so nice and patient . Thanks
Lindsey L.
Lindsey L.
I work with Paper Mart quite frequently and every time I call in the experience has been fantastic. The customer service team makes ordering and returns convenient and easy. This past afternoon i worked with Lisa Henry - and although we had some computer trouble we got through the order. Lisa was very attentive and patient with me. Overall fabulous company - would highly recommend you do business with them. Thank you!
Lesley O.
Lesley O.
I spoke with Shelly Fine today. Since it is my first experience in purchasing an item with this site, she was VERY helpful in entering my order since I couldn't do it online. Shelly made sure I didn't have any unanswered questions and she was very pleasant.
Keith R.
Keith R.
I placed my order in the afternoon and it was out the door that day. Placing the order was easy and the price was right. Thank you (Phyllis Melkonjan) for your great service. Keith
Louis C.
Louis C.
Franky Charco was very helpful...great customer service...FAST delivery, but BEST price I've found for high quality materials! THANKS...
Sharon W.
Sharon W.
I always had great customer service with Papermart. Yesterday, Franky Charco assisted with my order. He was very knowledgeable, and patient. I really appreciated it and will continue to keep ordering and passing the word. Thank you!!
Catherine C.
Catherine C.
Have had the best experience with Paper Mart! The products are top quality, all orders were correct & arrived within a couple of days of my ordering them. Jennifer Mendoza, one of their customer service staff was absolutely fantastic. She was helpful, efficient, professional, knew the products well & restored my faith in customer service. I would recommend this company to anyone. Thank you Jennifer Mendoza for making my shopping experience with Paper Mart so stress free!
Maria H.
Maria H.
Lisa Henry is terrific. Very helpful and very efficient. Thank you for your help with my order.
Maria Hronas, Special Touches
Judith B.
Judith B.
I honestly have to say I love papermart products, they also have great customer service. Shelly Fine was so helpful today, I had a return and she was patient with me as I was not completely prepared for my return. Because of her patients it made doing my return over the phone more pleasant. I will continue to shop with papermart because of the quality of product and the customer service. Thanks for producing a great product with great customer service.Thank you,Judith Ballard
Andrea C.
Andrea C.
LOVE Papermart! Fast shipping, excellent customer service and always have what I need. Adeola was especially helpful and made sure I got the last box of what I needed. She went out of her way to accommodate my request, as the website showed out of stock but she found the last box and made sure I got it the next day. Thank you!
Mike M.
Mike M.
Just completed my order with Helen, who was very knowledgeable & cheerful. I ordered some of my favorite cellophane bags for my antique store, customers always love them too. Thanks again for such fast service.
Angela M.
Angela M.
I use placed my 1st papermart order & Lisa was very knowledgeable & helpful. I'll definitely order again
David W.
David W.
Just received my order, placed through Norma Jauregui at Paper Mart. They were great to work with and my order arrived even earlier than I expected. Great price, too. Thanks for great customer service Paper Mart!
Josie M.
Josie M.
I ordered from Papermart a few months ago, wasn't sure what to expect quality ways as their ribbon prices are so reasonable. Well, everything came, well packed, in 3 days from the day I ordered it! I use 3/8" grossgrain ribbon to wrap & dress up textiles & it was perfect. Good quality & I love being able to order 100 yards at a time.
Thank you for all your help in ordering, your promptness & Giovana in particular was so nice, polite & helpful when we chatted about free shipping. (It turns out I don't qualify for free shipping but it was worth asking about and really the shipping amount was very reasonable)
Nora W.
Nora W.
I called and ordered pancy top tab boxes from Paper Mart today, 4/11/16 and Adeola Ejeye gave me an excellent customer service and made my phone order an enjoyable experience. This my third time of using this company. Keep the good job up
Virginia W.
Virginia W.
I was having trouble ordering online for some reason so, I decided to call in my order. Johanna Hernandes was my representative. She was so friendly , professional and helpful. She quickly placed my order and was a pleasure to work with. Thank you so much!!
amanda G.
amanda G.
I was having a hard time placing my order online due to my phone but after calling customer service Becky Huston help me with the easy process over the phone and it being my first time placing an order with paper mart I really appreciated the help. I love how everything is organized on the website easy to find what I need when I do my small home projects definitely will be shopping here more in the future.
Ms D.
Ms D.
Thank u so much Johanna Hernándes I really appreciate your help in the order I placed today. At first I was nervous but your professionalism guide me patiently and my order was done in no time. Thank you again have a great day! :-)
June Mitchell I.
June Mitchell I.
I just ordered for the first time and the process was easy. Jennifer Mendoza was helpful and efficient. Pricing was slightly better than the competitors. Only disappointment is that I was ordering for a national charity and couldn't get even the slightest discount. Company line is that they assist local causes, but it seems if you can prove you're ordering for a reputable charity, they should at least give you the 15% discount that is offered for large orders.
Jill Halperin W.
Jill Halperin W.
We've ordered from Paper Mart since we opened our store almost six years ago. I've only had one glitch in an order, and it was rectified immediately and to my benefit! Everyone I've ever spoken to there has been great, and today Johanna Hernandes was so pleasant and helpful, it really brightened up a dreary morning. ;-) Good quality merchandise and good people.
Daisy W.
Daisy W.
We purchase large quantities of muslin bags for our business from Paper Mart. Product is as advertised and always ships promptly. Our account manager, Norma Jauregui, is super helpful and easy to work with. She answers all of our questions promptly and orders are processed typically the same day!
Holly M.
Holly M.
Johanna Hernandes and all the staff at Paper Mart make it easy to do business & get business done. Not only are the prices the best around but the product selection answers all my business needs. Thank you all!
Ericka T.
Ericka T.
I place very large order at least once a month with Paper Mart, and always have the best experience. Norma Jauregui is my sales rep and if I need anything she is right there to help me along they way. She even goes above and beyond and has my order ready for me before I even realize I need it. She is a true lifesaver. I will always use Paper Mart, I truly appreciate how amazing they are to us!
danielle C.
danielle C.
I had order the wrong plastic favor containers. I called to ask about returning them and i spoke with Shelly. She was so kind, and helped me find the correct containers. It was a pleasure dealing with her. Can not wait to receive my new order. I will make all future purchases for packaging from Papermart! There prices are great too!
Tomara E.
Tomara E.
Customer service is awesome. Phyllis Melkonjan, at Paper Mart helped me with a a difficult order process. (It was difficult for me because I had never order anything this way.) Phyllis got me the information that I needed in a matter of minutes so that my order would ship promptly. I can't thank Phyllis and Paper Mart enough, it is customer service like that that makes my job so much easier.
Beth K.
Beth K.
I did a chat with Shelley Fine & she was so awesome! She went above & beyond my expectations to meet my needs! Her advice assisted me with choosing the ribbon I needed. Great job Shelley I hope u are recognized as an outstanding employee of Paper Mart!
Ellis U.
Ellis U.
This was my first time ordering and after a couple of calls to the company with questions on their products, my mind was made up thanks to their great advice. (I truly needed) I called back with a question on shipping and got Johanna Hernandes she was so helpful the order is placed and hopeful on it way. Thanks Johanna
Karla L.
Karla L.
Excelente servicio y calidad de sus productos. Tuve un percance con unos envases pero resolvieron de una vez, estoy muy feliz con el trato!!
Darren P.
Darren P.
Excellent customer service and items are shipped very quickly. Sales reps are always eager to assist.
Mark E.
Mark E.
Very thorough and accurate!Will order againThanks!
Ramanda M.
Ramanda M.
So happy I stumbled on to PaperMart. They have a huge selection of supplies for my baking needs...packaging that is, and the customer service is great - thanks Giovanna!
Mari B.
Mari B.
I had a couple of issues with a folding box not fitting and with an incorrect cellophane bag being sent. Anna Lawrence, their Quality Control person called me and made everything A-OK for me. She found me a better box for my needs that I had not even considered, and will be sending it in place of the bad ones which I will recycle. As to the bags, we found a better one in the right size, and she took my suggestions for others being added to their website. I love shopping on PaperMart and will continue to do so. Her help will keep me there!
Kari B.
Kari B.
Placed my first order from Paper Mart last week. I'm not buying bulk paper... was just looking for nice patterns and colors to wrap some wedding presents.
I am thoroughly impressed with the quality of paper I received, and for amazing prices! I'm definitely going to be buying from here again.
Simone C.
Simone C.
Wendy Clark S.
Wendy Clark S.
I ordered gable boxes for thank you gift packages that I was assembled. I am extremely pleased with the quality of the product! I'll definitely order from here again!
Dorothy H.
Dorothy H.
I ordered for the first time from your company, and I have to say just how pleased I am! I do 90% of my shopping online, so I have had many, many different kinds of experiences and problems with many companies. But I can honesty say that my shopping experience with you was by far the best! Such a seamless transaction from beginning to delivery, that I am so grateful for! I will be ordering as many of my product needs from you as I can in the future! Thank you again for being such a great company!
Sarah H.
Sarah H.
Awesome prices.
Jennifer Waltho W.
Jennifer Waltho W.
Kat W.
Kat W.
We really like Paper Mart and have gotten some beautiful wrapping paper from them, but we received one roll this year with a large imperfection - a two inch wide stripe running down the whole length of the paper. It made a lot of it unusable since we didn't discover it until halfway through the roll. Disappointed this year.

Edit: Wow! Paper Mart has really been helpful in responding to our flawed order! They offered to replace our roll of gift wrap and have already sent the new shipment. We so appreciate this amazing customer service and we will continue to shop with Paper Mart. Changing this from 3 to 5 stars. Thanks!!
Abs C.
Abs C.
Ordered on Thursday night, received today. Thank you so much!
Marsha H.
Marsha H.
I love Paper Mart I have been a customer for over 2 years and happy with all the items I have purchased. Never had any issues till recently. I called and spoke to a wonderful person in customer service and it was immediately resolved. Great customer service and products!!
Ly H.
Ly H.
Quynn T.
Quynn T.
I love doing business with a company that has a 'Happy to help you' attitude' and can solve my problem immediately, is courteous and efficient Due to a mistake on my part, I thought I had placed an order with another company for gift boxes to find out I never finished placing it. I needed the order for an event in 2 days. The company I initially ordered from was apologetic but said they could not get it to me in time not even overnight. I called Paper Mart after seeing their web ad. Lisa Henry was great said " Let's see what we can do? Looks like you could have it tomorrow by 10.00 am. She saved the day. She was friendly and patient while I was a little frazzled .
quynn T.
quynn T.
I love doing business with a company that has a 'Happy to help you' attitude' and can solve my problem immediately, is courteous and efficient Due to a mistake on my part, I thought I had placed an order with another company for gift boxes to find out I never finished placing it. I needed the order for an event in 2 days. The company I initially ordered from was apologetic but said they could not get it to me in time not even overnight. I called Paper Mart after seeing their web ad. Lisa Henry was great said " Let's see what we can do? Looks like you could have it tomorrow by 10.00 am. She saved the day. She was friendly and patient while I was a little frazzled .
Rashad F.
Rashad F.
Papermart is excellent! We have been ordering from them for the last 2-3 years for our packing and shipping supplies. The prices are very competitive and the Customer Care Consultants are very knowledgeable. Norma with Papermart has reached out to us to ensure Papermart would have the supplies we needed in stock for our peak (Christmas Season). We have not had any issues. They also ship the supplies out very quick. In addition, if you are in Southern California and meet a certain purchase threshold they even provide free shipping on certain days of the week. The bottom line is they are a great company to work with.
Moises R.
Moises R.
Carla F.
Carla F.
I had a most positive experience with my Paper Mart experience Jennifer Mendoza helped me find the perfect box sizes for my products. Plus having ordered bubble wrap many times, being in the system and having quickly placing the order. The products this company has are of the best quality. Carla, California
Jeanette Fenske K.
Jeanette Fenske K.
Lisa Henry..I have ordered bags for 7 years and always had the best service and product! I could not find a receipt recently, and it was emailed to me before I got off the phone.
Thank you!
Dina R.
Dina R.
I ordered a few things from Paper Mart today! Johanna Hernandes took my order and assisted me in a few decisions!!! She was helpful and efficient!!! Thanks Johanna!!!I am looking forward to receiving my order! In the past Paper Mart delivered my order in 2-3 days! That was amazing and I appreciate that delivery service!I have always received my order in top shape and just what I was expecting.Thank you Paper Mart and Johanna Hernandes for your help today!
Habitat B.
Habitat B.
PaperMart has excellent customer service. They are always reliable and have a great selection of quality giftwrap. We ordered over the phone with Adeola this year, and she made the purchasing experience quick and easy. Thank you for helping to make our Annual Holiday Giftwrapping Drive a success each year!
Lorraine A.
Lorraine A.
I have ordered from Paper Mart several times over several years and have always been satisfied. This year was no different, Lisa was very knowledgeable and helpful. It is a pleasure doing business with you!
Paulette-Sissy Bump K.
Paulette-Sissy Bump K.
Helen was very nice and helpful on the phone and looking up my account and the items on the last order from paper Mart!! Awesome job Helen
Amy W.
Amy W.
I was immediately welcomed in a friendly manner and my consultant referred to me by my name. I wanted to add to my order, but it had already been sent out. When I told her of my predicament, she went the extra mile to see if she could find it in the process and add to the order. Unfortunately, the order had already shipped. She was apologetic in a very professional way and offered to help me place another order. I was extremely impressed with the gracious and professional manner this young lady showed me. I will definitely shop this company again.
Susan R.
Susan R.
I was confused by website... I had orderedore than my shopping cart was showing ... I can and s/w Helen. She fixed it right away. Can't wait for my items. Should be quick delivery.
Ruth S.
Ruth S.
Thank you, Franky Charco, for your help in completing my order. I always get good service from Paper Mart, and expected no less!! Have a wonderful day, and I look forward to my next order.
Louticia G.
Louticia G.
Hey thereJust wanted to tell you all about Paper Mart. I love getting my packaging goods from them, So my great things to choose from. And the staff is so helpful. If you have products to package you have to go to the site and have a great time choosing from beautiful packing choices. YOUR GOING TO LOVE THEM. Louticia Grier
Julia S.
Julia S.
We order paper products from Paper Mart and the service, selection and prices are all great!
Karen P.
Karen P.
Great company! Helen is super helpful!
Matt R.
Matt R.
The folks at Paper Mart are always so helpful. Most times we order with no need to call customer service and we know the shipment will be delivered in a timely fashion. On our last order we needed to change something and when I called, Johanna Hernandes was extremely diligent in making sure our order was amended and processed quickly. I can't thank you guys enough! The delivery driver was also very nice.
Tamara J.
Tamara J.
We ordered some gift bags and absolutely love the quality of the product and the customer service. Lisa Henry and all the customer service reps I have dealt with are friendly.
Andrea P.
Andrea P.
Johanna Hernandes was great in handling my order over the phone. She was very friendly and my order was completed in no time. She was great in going over my shipping options and very detail oriented in confirming my order and making sure the quantities were correct. I will definitely be ordering from papermart again.Thanks Johanna!
Maria M.
Maria M.
Great product and customer service are very helpful can go wrong in buying with papermart.
Joan S.
Joan S.
Helen,
Thanks for your patience and help in placing my first order with your company.
I just noticed your company is in the city of Orange, CA where my relatives reside.
Thanks again for service with a smile over the phone.
Joan in Texas
John S.
John S.
Helen was extremely helpful with placing my first order.Service with a smile over the phoneJoan Sparks
Jaqi A.
Jaqi A.
Ellen was extremely helpful and patient when my email didn't work. She took the reins and placed my order manually. Yayy! I enjoy great customer service. Thanks again Ellen.
Lusheia Lenaburg S.
Lusheia Lenaburg S.
These guys are great!! Amanda M was both patient and professional. We got a great rate on our order and she was even able to locate last years order for my son's school to insure we received the same bags this year! Thanks!!
Liah J.
Liah J.
I am getting married next year, in Africa and wanted to show my guests my super artsy side, so I found this box on Paper Mart, that was absolutely perfect, but I was a little skeptical at first, because they didn't have the size I wanted. BUT Stephany (who I spoke with through their live chat) was super helpful, and she is the reason I went through the purchase. I CANNOT WAIT TO RECEIVE MY BOXES. THANK YOU SO MUCH STEPHANY.
Daniel D.
Daniel D.
I ordered Take out wire handle clear pvc box for an upcoming show. When they did not show up and the tracking numbers was not found i called and talked with Ellen Mortellaro. She tracked the order down and found that a communication error had happened in the warehouse and the boxes where not shipped. Ellen was able to cancel the previous order and ship the new order so that I received the boxes in time for the show. Ellen did what she said she would do and I appreciate her. The show was a success.
Tammy G.
Tammy G.
I've been a customer regularly for at least a year and have received excellent service from you.
Theresa M.
Theresa M.
I tried to place a order online today but the site wouldn't work properly so I had to call the 800 #l I spoke with Lillian in customer service. She was great. I've ordered in the past and I was very happy. Looking forward to getting my order next week. Thanks!
Jet Lag K.
Jet Lag K.
Ellen was super helpful, I called today for a first time order and it couldn't have been easier. The prices are great and the minimums are low so you can try out different products easily.Great selection, great pricing. Can't wait to get my new order!
Jeffrey H.
Jeffrey H.
Very impressive service this morning! In particular, Ellen was outstanding in helping to suggest alternatives when the volume we needed wasn't immediately available for delivery. Paper Mart's volume discount is exceptional! We saved almost $75 on today's purchase. Thank you Ellen and Paper Mart for always coming through for us!
Priscilla K.
Priscilla K.
I've been very happy with their clear candy boxes with the gold insert. They look beautiful and are far less expensive than any others I've seen. Also, great customer service from Lilian! Thanks!
Leslie F.
Leslie F.
I have been ordering from Paper Mart from the time I opened my business, three years now. Paper Mart has absolutely been a wonderful business to buy products from. Shelley Fine, who I recently did business with, has been terrific and very professional. I would recommend your company to everyone! My customers at my wine store think the wine bags are the best!
Joyce Rodino B.
Joyce Rodino B.
Amazing. You call Paper Mart and in a matter of seconds you're speaking with a real person!

They looked up my history and virtually placed my entire order.

Johanna was fantastic. I'll be looking at buying more of my product from them just based upon their LIVE and awesome customer service.
Marina R.
Marina R.
Johanna was exterely helpful and expedited an order that was never finaized. Additional postage was incurred to get overnight delivery but she was very helpful in processing this order.
Sandy C.
Sandy C.
I have ordered velvet ribbons from Paper Mart several times, and my experiences have always been pleasant and items received in a timely manner. However; yesterday I received a package from them, and a couple of the 3/8" velvet ribbons that were on a spool were wrinkled and somewhat spotted. I got on Paper Mart's website and had a chat with Shelley Fine. I explained the situation to her, and she took care of my problem right there and then. She was very polite and knowledgeable, and wasn't judgemental. The replacement ribbons are being sent out. Now I call that service!!! Thank you Paper Mart and Shelley Fine. I will continue to do business with you.
Phyllis B.
Phyllis B.
We have been buying from Paper Mart for a number of years now and have never had a problem. Everyone I speak to is always pleasant and efficient, like Silvia Carrillo was today. She took my tiny little box order politely and made sure I understood the charges. I am always pleased with their service.
Emily M.
Emily M.
Paper Mart has a great selection of packaging for every need. Unfortunately I was shorted a portion of my order when it arrived to me. I called in customer service and Anna did a great job resolving the issue. Thank you paper mart for providing a positive customer service experience.
Jacquelyn H.
Jacquelyn H.
I showed up at Paper Mart thinking it was a walk-in and pick up store. Whoops! I called and Adeola informed me that I'd need to place an order with her or online. I wasn't prepared with item #'s and was a bit flustered, I offered to call back...Adeola told me to not worry, to take my time and that it wasn't a problem. I'm in sales...if I had been my own customer I would have been a bit frustrated. ..not Adeola, she was so helpful, kind and patient. My order showed up today as ptomised, just in time for my party! I will definitely be placing more orders and telling other people about the AMAZING customer service at Paper Mart! Thank you.
Penny Jo B.
Penny Jo B.
Ellen was a great help .My order is just what I wanted . Thank you so much penny b
Brynn Tolman L.
Brynn Tolman L.
I have ordered several things from them and most of it has been fabulous! I had one problem with a large order but as soon as I called to discuss it, steps were taken to make it right. I am very impressed with their product as well as their customer service.
Joyce C.
Joyce C.
Edeola was very personable and helpful.I will definitely continue to shop here and the product is quality.
Priya S.
Priya S.
Giovanna Munoz was absolutely amazing! I talked to her about a box size problem I had and she not only helped with the solution but spoke to a supervisor who then helped even further. This was such a blessing as I would not have been able to fulfill my client's order without their help.I highly recommend Papermart. The products are fantastic and their sales team is amazing!
Ruth V.
Ruth V.
Have ordered from PaperMart in the past and everything is exactly as they advertise. Tried ordering again and had problems ordering online so I called the 800 number and talked with Shelley in customer service. She answered all my questions and placed my order over the phone. Would definately order from them again!!!!!
Lupita C.
Lupita C.
I usually order my shipping items from you, recently I needed boxes to fit my handmade flowercrowns. I called right before placing the order. I was helped by Liliana. She was great and help find the perfect size. She placed my order and I should receive by Monday! As a small business owner my priority is custom service. So when I get that from a large company it makes me happy.
Lupita Castaneda Owner and designer of AbbyBella Couture
Devin D.
Devin D.
Buffey Alvarez was awesome to work with. Very Friendly and honest!
Trish S.
Trish S.
I got my product so quickly! In great condition, very nice quality, great price! I thought part of my shipment was missing and called customer service. I got immediate help from a real person who even spoke English...and she was so nice. As soon as I hung up I realized I had received it already, just tucked it out of the way. When I called back (she had given me her extension if I had further questions or concerns... wow) and told her she just laughed and thanked me. Very personable and nice, willing to do what she could to make sure my experience with this company was a good one. I am very happy with Paper Mart. I'll be doing lots more business with them in the future.
Raul Cano F.
Raul Cano F.
HI PAPER MATE:
Gracias Especialmente A Giovanna Munoz por su Amabilidad , Buen Servicio, estoy muy contento por las atenciones recibidas y la prontas, respuesta a mis preguntas. Y mis pedidos.
EXCELENTE PERSONA Y EXCELENTE VENDEDORA.
GRACIAS GIOVANNA MUNOZ UNA VES MAS.
Ashley A.
Ashley A.
Great customer service from Norma, who was able to get us all needed items as well as samples on time. Thank you!
Beth B.
Beth B.
I want to give Silvia a big THANK YOU! Excellent job and a pleasure to work with.
Terance H.
Terance H.
It is always a pleasure working with Paper Mart. They are proactive in updating me on pending orders, communication is key for me. I consistently receive excellent customer service Norma Jauregui is the best. Keep up the good work sincerely.
Karen C.
Karen C.
Norma is The BEST! I own a wholesale bakery and have been buying packaging supplies from Paper Mart for over 10 years. The customer service is outstanding as are the quality of their products. I have never been disappointed. Thank you guys for all of your help over the years...
Barbara L.
Barbara L.
I love PaperMart! I don't know how I would run my business without them. And I love my account rep. Norma Jauregui. She is so kind and helpful. It's like having a friend at PaperMart!
Marie B.
Marie B.
It's always easy to place an order online or on the phone. The quality of the products is top notch. I only order the containers for my business from them because I know I will be pleased.
Rena G.
Rena G.
The representative from Papermart was most helpful in helping decide on a color of grosgrain ribbon for my project. Isabel P. was courteous and patient. I could not ask for more--fantastic customer service. Thank you, Isabel.
Debbie W.
Debbie W.
I am very impressed with the selection of items offered and the great prices. I did a live chat with Helen and she was very helpful. I just happened to stumble across their website and I'm hooked!
Nena V H.
Nena V H.
I have bought gift wrap, ribbons, etc. from PaperMart for several years now, and I have never been disappointed! The quality is excellent, prices are great, and shipping has always been prompt. Yesterday, I had the pleasure of speaking with Jennifer Morton with their customer service, and one more time, I was blown away with Paper Mart! Jennifer's kindness, consideration, and professionalism was so refreshing! She took the time to fully explain to me the process and made sure I understood. I am hooked on Paper Mart!
Gerry K.
Gerry K.
always great service norma thanks for the great service !!
Nina W.
Nina W.
Jennifer Morton, the wonderful salesperson from Paper Mart was superb in her understanding of the products and my needs. She really knows her job and was able to direct me to the right pages and products I was seeking. This is a great company to patronize. All the salespersons are cordial and well informed about the products. The great thing about this company is that they don't mind small orders. There is no minimum requirement. I felt that my business was appreciated. I certainly will continue to shop at Paper Mart.
Donna G.
Donna G.
While searching for a specific paper over the last month, I've had some very poor experiences. Customer services were unprofessional and/or had no clue about what they were selling. This changes today with a call to Paper Mart. Phyllis was not only helpful and personable but placed my order for me as well. Thanks for working with me.
Hortense F.
Hortense F.
I just bought 7 kinds of ribbon for my Halloween and they all look great. Now I see they have a ton new ones for Christmas! Paper Mart - are you tryign to take all my money?
Jose R.
Jose R.
Coral B.
Coral B.
Yo he comprado aqui antes y jamas me han hecho fraude aparte son muy hinestos con las espeficicaciones del producto....yo seguire siendo clienta que pena que haya gente que tenga mala experiencia
Leslie Goldberg W.
Leslie Goldberg W.
Excellent! Great products, fast delivery, exceptional customer service...what more is there?
Thank you all. leslie
Barb T.
Barb T.
Louise Giguere V.
Louise Giguere V.
D M.
D M.
I switched to PaperMart because the prices were significantly lower then other vendors and being in Southern California, I get direct delivery, there was no shipping fees.
Jean S.
Jean S.
Papermart is my "go to place" for event decorating and party decor!!! You can''t bet the quality and prices.
Bridgette S.
Bridgette S.
Awesome customer service! I ordered some items for my wedding and the first shipment was lost or something. Their customer service team not only re-shipped my order, but shipped it super fast!! Very amazing! I will be referring people you for your low prices and amazing staff!! You've just gained a loyal repeat customer!
Dana H.
Dana H.
Cynthia was very knowledgeable and pleasant. It was easy to place our order, make modifications and get questions answered. We will be reordering in the future.
Terri M.
Terri M.
Great customer service, prices and ribbon selection I love this place!
Bindy B.
Bindy B.
Awesome service!! thanks for your great and quick response!
Emily W.
Emily W.
Wonderful customer service experience! I had a tough request and Cynthia bent over backwards to help me out. I really appreciate her going the extra mile. I definitely will be back to purchase from Paper Mart in the future. Thanks!!
Teri Norwood K.
Teri Norwood K.
Great Prices and always fast and convenient!! Love this place !!!!
方焱
方焱
L S
L S
Best place for gifting i have ever shopped! when i couldn't place my order online i called it in and the sales rep was kind and helpful. my order arrived one day less than anticipated. as far as pricing, nobody can beat these prices and selections. all of my purchases exceeded my expectations. Only thing that needs improvement is the mobile website, its difficult to checkout after selecting your items.
Ana C. P.
Ana C. P.
Every year when planning a big event I purchase from Papermart. since my wedding in 2004 till today all I have are great experiences with their product, delivery and customer service!
Connie S.
Connie S.
My name is Constance, and I would like everyone to know that I am very pleased not only with the products I have ordered, but with my representative (CC). She has gone over and above the normal customer service duties to ensure my satisfaction. I thank you so very much for the excellent service afforded me as a customer. I look forward to using your products and building a business relationship with your rep. in the future. Thanks again, Connie
Lauren C.
Lauren C.
We have purchased several orders from Paper Mart recently and they have been great every time. Everyone I have spoken to over the phone or through email has been very helpful! We will continue to use Paper Mart!
Oralba Valera S.
Oralba Valera S.
Excellent customer service, quality and timing. I would recommend this company 100%
Oralba S.
Oralba S.
I have been a customer for a few years, always have had a very good experience regarding quality, timing etc. I always recommend this site to my friends.
Aldon F.
Aldon F.
I love LOVE L O V E Papermart. I have been dealing with them for about 10 years for supplies for my small business. Everything I order from them is absolute top quality. I NEVER have to worry that a product won't perform. Once in a while, I break down and order something from someone else, typically only because there is a cool print or pattern. I am always disappointed in the products that I order elsewhere when compared to the quality/price/value I get at Papermart. Recently, the Papermart people went crazy in their wrapping paper department. I absolutely love the rich patterns and wide selection. I wanted to order about a dozen papers.......I need to shave that down a bit. Will definitely be ordering a few. Kudos to all departments at Papermart, but huge kudos to the wrapping paper department! Last but not least, customer service is great. Everyone I speak to is helpful and knowledgeable. Thanks for being a big part of what I do for the last decade!Alison
Mary Lou F.
Mary Lou F.
This might be the coolest place ever!!! I put together a raffle twice a year for our Dachshund Rescue and I was looking for attractive containers for some collectible refrigerator magnets that were donated to us. I found Paper Mart and not only obtained perfect containers, but also ribbon, glue and many other things to help make our next raffle ever better.

Anna, my customer service representative, was lovely. She was courteous, helpful, friendly and full of excellent suggestions. The entire transaction was a pleasure.

Cannot say enough good things. I will definitely be back!
Cathy P.
Cathy P.
I love the Girls in the Customer Service Department <3
I had placed an order for cello wrap....well, I ordered to much, not realizing how much was actually on the rolls I had ordered. I talked with JoAnn, Susie and Cynthia. All of these ladies helped me over the phone get ready to return my former purchase,....and order the amount I had really intended to order.. Quick, pleasant and caring service from each on of these Customer Service Specialists!
People...Great service is not dead!
Paper Mart Leadership.....thank you for hiring such awesome employee's. I love your company!
Cathy Perks/Hemet CA
Beverly C.
Beverly C.
First time ordering with Papermart They made it soooo easy and fun they helped with colors. Ellen was delightful to speak with and helped tremendously. I don't need to go anywhere else to order the things I need. Thank you .
Diana N M.
Diana N M.
Love it! Great for my Tupperware business! It makes the packaging look nicer!
Diane Alisa B.
Diane Alisa B.
I purchased some items for my mom's 75th birthday celebration and, the items were delivered to my building but I never received them! I think they were "taken." After contacting fedex and the postal service (to no avail), I called Paper Mart and explained what happened. They were very sympathetic and apologetic (even though it was not their fault) and offered to resend the items to me at no additional charge. They didn't have to do it but, I was so appreciative that they did. The particular items held a significant meaning and I really wanted them for the celebration. Thank you so much Paper Mart and
Anna.
Joe P.
Joe P.
Paper Mart has been my supplier for all of my packaging needs for 20 plus years. I used PM when I had retail stores and for the past 14 years I have purchased all of my packaging/ shipping supplies for my wholesale Handbag business. I find that PM has fair prices and very good service. They always have well trained "order specialist's" but today when I placed my order, Silvia Carrillo really stood out with her professionalism and desire to help me. I would say that she went over and above my expectations. Thank you Silvia.
Kristine Marie De S.
Kristine Marie De S.
Ron U.
Ron U.
i don't think i ever had a problem with any purchase i made with Paper Mart. the boxes i use come super fast and are superior quality. i only wish i was closer to them instead of having them ship my orders. i am thinking about doubling up my orders, we'll see. but i'll never got my shipping from anyone else........thank you, Ron U. Hats Amore-Ezscrubs
Scott M.
Scott M.
Always had outstanding service. Been with these guys for a few years now and every time it's as easy as an email and the order is sorted. 5 days from America to Australia. You can't beat that service. Cheers guys. Keep it up
Malee Van W.
Malee Van W.
Great prices, great selection, excellent customer service and fast shipping!
Tawanna T.
Tawanna T.
Enjoyed shopping online once I got the procedure right!!!!! Good Items
Nicole R.
Nicole R.
Sweet, i declare that this company, PaperMart dot com will be my new company! Sweet and will review you again, after i order and recieve this new product............. THANK_YOU!
Deni B.
Deni B.
I love this place! I get a fabulous price on my paper, ribbon, and shipping supplies, and I can use Will Call to avoid shipping charges. I have been shopping here for quite a while, and will definitely keep supporting them.
Jane C.
Jane C.
LOVE LOVE LOVE Paper Mart. I just found it and now that I'm going to be ordering from this company forever!!! What a great find.
Magda Ivonne N.
Magda Ivonne N.
Debbie G.
Debbie G.
Beverly M.
Beverly M.
Otamay H.
Otamay H.
I've been using Paper Mart bags and tissue paper for a few years now. I love the products I use to package my ceramics, AND they stand by their products, so when I found some defective bags (at a craft fair, digging into the pile of bags), they refunded the cost of the bags that I had to recycle. I'd recommend them anytime!
Donna P.
Donna P.
I have to say, after reading some of the bad reviews here, I was curious as to how my situation would be handled. Not only was my package pretty beat up and smashed in when I received it, but the items I ordered were the wrong size! I was somewhat surprised as my first order had arrived quickly and I was extremely happy with it.

So I sent Paper Mart a private message on Facebook, then wrote on their Timeline and mentioned that I had sent them a private message regarding my order, and added that I would be writing a review later on.

Within 5 minutes my phone rang and it was someone from customer service, offering to arrange a return pickup and send out another order with the correct bags. While I was on the phone, another call came in and when I checked the message, it was the manager/supervisor of customer service. When I returned the call, I was told to just keep the wrong items rather than returning them, or donate them to someone who could use them. Not only that, but they would send out the corrected order that day and waive the shipping on it as well! I about fell over, I was so amazed!

I have NEVER had such great customer service before! I will definitely recommend them to everyone I know!
Andrea B
Andrea B
Great for small businesses. The only downside is the cost of shipping yikes! Customer service has always been good. Items are very well priced and my favorite thing about them, you can order in smaller quantities. I had a small bakery business and didn't always need nor could afford bulk. I've ordered cookie bags(coffee bean bags), cello bags for cake pops and gable boxes too. Always boomerang back to Papermart.
Baza Z.
Baza Z.
Mariela E.
Mariela E.
Andreia W.
Andreia W.
Linda L.
Linda L.
Vicky G.
Vicky G.
Edsetely M.
Edsetely M.
Mary S.
Mary S.
LOVE THE PRODUCTS AND THE CUSTOMER SERVICE!!!
Jean Holbert B.
Jean Holbert B.
Dependable, fast, economical, great selection ... my source for all my ribbon and other items.....love this...
Gabrielle Esposito M.
Gabrielle Esposito M.
Joyce B.
Joyce B.
We use lots of different sizes of sacks. I had to send some back, but the mistake was ours. They made a super effort to get the right side back. LOVE LOVE the products. Puppy. They get a 5 paws up.
Sonserae L.
Sonserae L.
Great quality products and easy pick up. I don't have them shipped as it is at least $30. Their own drivers deliver your goods if you are in the LA or OC area. I just coordinate picking up whenever I'm in the OC area. You schedule a time to pick up and your goods are waiting for you at the dock station. No waiting!
Marquita D.
Marquita D.
Rebeca P.
Rebeca P.
Super impressed by how fast shipping was. We ordered on a Thursday and we got our shipment on Saturday morning!!!! We wont get our paper products anywhere else!
Ranna P.
Ranna P.
I am a smart shopper and have compared prices of different wholesalers in packaging. Paper Mart supersedes them in quality, delivery, customer service and variety. I have never had problems with their shipping costs. They are reasonable and the products arrive on time. The customer service agent on the phone talked to me as if I was the only customer she was dealing with that day. Very patient and helpful. I would highly recommend this company.
Hope C.
Hope C.
Karina V.
Karina V.
Christy W.
Christy W.
Sum: reasonable/best price; great quality; perfect condition... what more can I ask for?Recently purchased some 18" tulle. First, the shipment came faster than I expected. Secondly, the colors were exactly the way they looked online. I bought this for my wedding decorations and I am so happy with this purchase. I had shopped around a lot for a good price and this was the best I came across. I was so pleased I wanted to purchase balloons from them too-- unfortunately they didn't have the specific size I needed but the lady I spoke to was so sweet. I can't wait to do business with PaperMart again! This is one of those companies I will willingly shop without doing any more research because I can trust them. Thanks guys! You're making my wedding planning so much easier.
Heather L.
Heather L.
PaperMart has a huge selection of packaging products, tins, bags, boxes and more! I love how everything comes in a variety of styles, sizes and colors. I just order for my own personal use, and they typically have quantities that a normal person would order. I like that shipping is cheap, and it always comes super fast. I've probably ordered more from PaperMart in the past five years than any other single retailer. Cute stuff, great prices, great quality and easy interface.
Cachu G F.
Cachu G F.
Tamara W.
Tamara W.
this was so easy! thanks!!
Blanca Alcazar P.
Blanca Alcazar P.
Amanda R. C.
Amanda R. C.
Kelsey F.
Kelsey F.
Michelle Thigpen B.
Michelle Thigpen B.
Judy O.
Judy O.
Mary K. Addis W.
Mary K. Addis W.
Colleen H.
Colleen H.
Marian F.
Marian F.
Jess G.
Jess G.