Category: Videos

Watch Paper Mart products come to life in our collection of videos found here on our blog. Individual videos are also available on our YouTube page.

by Gabrielle at Paper Mart
Posted on February 26, 2021March 1, 2021

[VIDEO] DIY Easter Bunny Treat Jars

by Gabrielle at Paper Mart
Posted on January 25, 2021March 2, 2021

[Video] Budget-Friendly DIY Mardi Gras Tassel Garland

by Gabrielle at Paper Mart
Posted on January 19, 2021February 23, 2021

[Video] DIY Valentine: Paper Fortune Cookies

by Gabrielle at Paper Mart
Posted on January 14, 2021February 23, 2021

[Video] DIY Valentine Gift: Conversation Heart Boxes

by Gabrielle at Paper Mart
Posted on January 7, 2021January 8, 2021

A Peek Behind The Scenes: Organizing The Paper Mart Sample Room

by Gabrielle at Paper Mart
Posted on December 30, 2020December 28, 2020

[Video] Upcycle Ideas: Storage Bin DIY

by Gabrielle at Paper Mart
Posted on December 10, 2020February 23, 2021

[VIDEO] DIY New Year’s Eve Party In A Box

by Gabrielle at Paper Mart
Posted on December 3, 2020December 4, 2020

Retail Trend: A Winter Wonderland Window Display

by Gabrielle at Paper Mart
Posted on November 18, 2020November 18, 2020

[Video] How To Perfectly Wrap A Gift: 3 Ways

by Gabrielle at Paper Mart
Posted on November 14, 2020December 14, 2020

How To Make A Beautiful Christmas Wreath

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Reviews

Lisandro R.

Busy!

Hilda R.

Arthur O.

Fred L.

These folks at papermart take care of you. thats all i need to say. from their response time, to delivery times, and prices, it is UNBEATABLE. they are the...

sympathica

Sylvia C.

Excelente servicio..All good here, all the time. We have been getting packaging supplies from Papermart since 2012 and everything is perfect every time. Thanks.

Amy H.

I've been using Paper Mart for my businesses probably 9-10 years and they are hands down the place to go if you need shipping or paper supplies in bulk. So...

H. Shaye S.

Your specialty packaging needs. Check out will call if you are local.

A T

Always a great experience. Thank you.

Ladybugs M.

I have order a while back and I got my order within days. I'm planning to order again now that I started my online shop. They have reasonable prices.

Fred C.

Heavy weight Boxes champions. They have everything you need for your retail sales store.

Han C

Manifest M.

PaperMart blew me away with their amazing customer service. Their prices are very reasonable and they had exactly what I needed. The shipping was lightning fast!! I ordered last night and my order arrived today in the afternoon! Everything was carefully and neatly packaged. They have earned my business for life.

Misus L.

Amazing customer service and super fast shipping! They are my go-to packaging vendor going forward.

Izabela H.

We have been with them for many years now. They provide excellent service and prices are very reasonable. I needed some additional stuff and Eileen was great on helping me find what I need. She was very professional and very friendly.

David C.

Called to check on availability of a product and Amy H was friendly, courteous, and very helpful. All calls should be so enjoyable.

Maureen P.

Love this family owned local company. Darlene V. was a terrific representative. She handled my question with ease.

paul C.

Amy with customer service was very helpful and professional. I have always had great service at Papermart and as a standing customer for 10 + years that's a very good track record. Thanks for doing such a great job Amy and the whole staff at a great company>

Jim H.

I buy a number of packaging items from Paper Mart to enhance products that I make and sell, and I also buy shipping materials. Their prices are consistently...

sheila S.

I've been ordering bags and bows from Paper Mart for years. Have always received excellent service. Amy helped with my order today, even let me know if I ordered a few more bags of bows my order qualified for a discount. Thank you Amy

Anthony L.

AMY Provided great service!

John Lopez S.

Absolutely The Best Customer Service Ever by Shelly Fine.

Infinitely O.

PaperMart has always been my go to for all my supply needs. And even though they've been impacted by COVID19 like most companies, you can sense that they're committed to not letting the customer down with a smile. Thanks Amy for the exceptional customer service you provided today. You made me feeling at ease with my order and eager found solutions to my problems (even ones I hadn't anticipated). Keep it up guys! :)

Khadijah B.

Cindy T.

I have been buying shipping supplies from Papermart for many years and have found the company to hire top notch employees from the drivers to the sales personnel. I just spoke with Amy, in sales, who was incredibly helpful, efficient, fast and cheerful. I would not even consider ordering or switching to another paper supply company. Thank you Paper Mart!

Danielle B.

Knowledgeable staff

Alina W.

Mary Jones was very nice and attentive. PaperMart has good products for the money.

Sandra U.

Customer service is always very friendly and knowledgeable. Today I spoke with Amy and she helped me track both my order status and progress on shipping. I had lost my confirmation and just need to make sure my order was placed. :)

Yvette A

I work for a warehouse that uses Papermart and the delivery people are always so nice!

gloria O.

ADEOLA IS BEST CUSTOMER SERVICE LADY I TALKED TO IN A WHILE 100% HAPPY AND LOVED THE SERVICE !! WILL BE ORDERING AGAIN

Sari S.

I love doing business with PaperMart. Customer service is always spot on. Great prices for quality products. I'm fortunate to live very close and pickup...

Yesse F.

Paula O.

At some point in recent years, styrofoam use has sharply declined for take out boxes. Since I had rarely used these boxes except for "doggie bags", it is...

PAT A.

Moving, wedding, birthday, baby shower, bridal shower, church, school, office, baking, crafting, gift wrapping, resale, shipping, etc...Supplies!It is all warehouse, No showroom but some items in a case. And sometime a little clearance shelf of older or odd items. I found this place years ago for bubblewrap for moving. Used to have a great same day Will call but they charge $20.00 now. But you can order everything online, and pick it up the next day..so just keep track of stock and order according to avoid same day charge. Colors galore, shapes galore, sizes galore, textures galore. It is not just boxes and paper. Its tulle, ribbons, decorative, plastic beads, candy holders...Too many items to list!!! So do not let the title Paper Mart Fool you...check it out!I personally have had no issues with all the products I have bought but I also pick up and never had to deal with shipments.I have told people along the way about this place and they bought everything they needed in assortments of colors they needed for their functions.

Ivan O.

Very nice customer service

The Vapor Emporium, L.

great service & products been using there bag for the last 5 years

Mary Beth V.

Papermart makes it easier for me to package my items for sale. Having them close by makes it even easier. Great selection of so many things.

Jennifer M.

Monica A.

Muy bueno!!!

Patrick M.

Christie W.

Their shipping, pricing, and paper products are excellent. However, if you are buying pouches for food - look elsewhere. The zip-tops do not heat seal watertight and they fail to see the problem with that.Paper- yes! Pouches- no.

Nicole L.

Paulina T.

Rodolfo S.

Very fast delivery. 1 day only. Prices are really nice and the quality of the bubble mailers is great!

Zeri S.

Cicilia B.

I've been coming to Papermart for over 10 years. The prices have been up in the recent years, but overall they always have good customer service. Prompt to answer phone calls, quick pick up and no hassle return/ exchanges.

Graham C.

Great selection, quick shipping

Briana Z.

Sulinda Y.

Nicholas J.

Awesome business!!! Uline who?????

Michael C.

The quality of the paper boards is good and the front desk personnel is friendly and helpful. The bundle I got had 2 sheets less than the announced amount,...

Mike S.

David F.

Erick D.

Place your order ahead of time.

Roy K.

Eva M.

Super prices. Superb service!

Catherine B.

Wonderful product selection with great customer service. One of the few large companies that still operates with integrity.

Sandra B.

Danger.

Marisa S.

Just received my order today on time as promised. I live in Las Vegas and found this company online. With graduation happening in a few weeks I needed to...

Robin R.

This company gets an A+ for their Customer Care. I had a small problem with a shipping issue and they were more than helpful in helping me solve the problem. Hopefully my startup business will allow me to order from them numerous times.

Thaddius J.

Muhammad N.

Mee C.

My first time ordering from Paper Mart. No hassle. Fast delivery. Quality is great. I will do business with them again. Highly recommend. Thank you...

Shanon W.

I love this store. I am a old cutomer from when they were in the City of Commerce's.

Hwa Young Pak-The H.

ualduc

Good place to buy packaging supplies at wholesale

hwa young P.

Daph D.

Tried PaperMart for the first time and I'm a now a huge fan! There's a wide selection of boxes, it is a packaging fanatic's dream come true! I was looking...

Michael M.

Shy

Always happy with their wide selection and pricing!

The Mermaid S.

Great prices

Frank H.

This place is huge, but it's not a retail outlet. Minimum orders are required one day in advance.

Paige M.

Papermart is beyond fabulous.

Analy G.

Fast, effiecent, and friendly. Great place

Denise V.

Goddess H.

Bay M.

My GO TO for paper goods and packaging for years now. My biggest dilemma ordering online for cake boxes is that I could get them for very cheap but since...

David C.

That is a Great company to work for treat you like family

Lisa O.

If you need anything they have it and great on call pick up free

Angela R.

Packaging for all your handmade items to have a more professional presentation including shipping mailers.

Jean

Sometimes the traffic is unbearable when I need party supplies fast I go online to Paper Mart. I use Paper Mart often. I have place an order on a Tuesday and received on Friday with regular ground shipping. They are located in Orange, CA and their trucks are all other Los Angeles county.Paper has been consistent with never mixing up my order, once I made mistake on my order and called them and they didn't charge me a return fee, they credited my credit card and shipped me the correct order.If you want to stand out and make your parties POP, I highly recommend Paper Mart, I have never been disappointed.

T F

James N

Lots of productd

Luis C.

Jen H

Prices are good, service is tolerable. Wish they cold sped up the dock experience..

Robert D.

Fairy J.

This company is awesome! Gift bags for lots of different sides and for a large volume of gifts.

Rapture G.

Papermart has great service if you shop online as I do you will find there website is user friendly, ordering is easy and what I like best is how ease paper makes it for me as a customer to reorder, you can also check your pass order or download a pass invoice, great service papermart, keep up the good work.

Jim H.

Excellent customer service and product

evelyn M.

Thomas W.

Love these guys and the stuff they sell. Used them for many years now, never been disappointed yet.

Kasey G.

Franklin De L.

Sandi L.

I get paper and food grade bags here all the time. Nice staff and quick service. I usually put in my order online and pick it up at will call.

Lu F

Britt

Good quality. Best deco mesh

Sandra C.

Whenever I need large quantities, Papermart is my to go place. Their prices & service are unbeatable! I found this business 5 years ago, been using them since and been recommending it to friends and family.

LaShandra R.

M M

Sylvia C.

Great place for supplies!

Ronald P.

thegorske

Stephanie M

I use Paper Mart for a lot of business supplies as I have a small business designing stationary, invitations, & party decor. They have great quality products and their prices beat everyone else. They also have really nice customer service-- I've ordered something that went out of stock before and was called within 24 hours and offered a replacement for it with no extra shipping charge. I also have to order things quickly at times for custom orders, and their turn around time is really quick. Great resource for business or personal use.

Eleneri P.

Great prices, huge selection. Purchase online, then go and pick it up.

Bruce S.

Victoria D.

Judy R.

I love the products and the price is very reasonable

Raul P.

Mike M.

Quality products, excellent service and wide selection from one of the largest packaging suppliers in the country. They have EVERYTHING I need to package my items at the lowest prices. Why would I ever go anywhere else? I put in an order and pick it up at will-call dock the next day. Easy. They also deliver for a reasonable fee.

Melody T.

Love the service and quality of their items! Glad that I can place an order and pick up next day if I need to. Online customer service is great as well.

Michael W.

Badan B.

Mark T.

Papermart has become my goto place for packaging and seasonal supplies. I hope they continue to grow their packaging line and add more customizing options in the future.

Taylor R.

Anything you need for Packaging, staff is super friendly and nice. always a smile on their face and happy to help .a lot's of my business goes to this location so they are super good with orders. Will call allows you to pick up your items.

Corey C.

Noel M.

Order always correct

Pedro M.

Kris T.

I get bags here for my business. I do will call to save on shipping.

Evelyn Dolores A.

April T.

I purchased various items from their online website at a very reasonable price. The items purchased were shipped and on my doorstep the next day! Not only would I highly recommend them for any bag, ribbon, box, etc accessories (for any event), but they are super duper EFFICIENT! As an event planner, I cherish exceptional customer service and punctuality; from the look of things, this will be my "go-to" place from now on. Congratulations; you've retained a long-lasting customer! So long Party City!

Randy Q.

Very good for small businesses, wish I could order for same day pickup without a huge fee.

Brent H.

I have used PaperMart for several years now and have always loved their service. Norma Jauregui has been wonderful to work with. They have been able to not only supply me with online orders but have been able to help me with large special orders too. I highly recommend them!

DAYNA D.

GREAT customer service! I was tracking my package and the USPS sent it back stating not a valid address. WHICH was totally not the case - they've delivered here numerous times! Martha Martinez, was truly amazing and took care of my concerns and resent my order. Thank you so much for being so AWESOME!

Linda G.

Paper Mart I spoke with Ellen she's an excellent rep for the company. She went above and beyond to make sure the order was complete. I am very pleased with the service that was provided.

Veronica M.

DWB

Today I was very frustrated with PaperMart because the Item I needed to order was still out of stock; I had been watching and waiting for this item for three weeks. I had an idea, let me live chat about this. It was the best decision I made. Jenny Mendoza was very friendly and worked with me. Let me know when the product was coming in and placed the order for me!Thanks so much Jenny, you restored my faith in PaperMart. I will continue to do business with PaperMart -- Great Job!!

USA I.

We placed our first order today for over 4,000 assorted items. We were lucky enough to get Ellen on the phone. She was very patient and spent a long time with me on the phone going over options. Very courteous, professional and fun to work with. Looking forward to receiving the order and doing more business.

Tim S.

Eileen Kunkel was extremely helpful today and solved what could have been a problem with supplies. She was courteous and efficient. Thank you Tim SullivanTIMOTHY JAY Inc.

Zoe G.

Great products. i shopped around a lot and they have the best prices for paper bags and boxes. Jenny Mendoza was super helpful when I needed to change my shipping address after submitting an order.

Kathy L.

Yesterday afternoon, I called in to place an order. I just received my order this morning. I got 45% off and FREE shipping. Danielle helped me and she was courteous. Paper mart has lower prices compared to other places that I have looked for online.

Lynnette K.

Paper Mart is very customer friendly and easy to work with. The people I work with are courteous and professional. Today Shelly Fine in customer support assisted me with receiving a back ordered item. She took care of the issue and contacted me to let me know everything was sorted out. This is the first time I need customer support since I discovered Paper Mart quite a few years ago. I'm very appreciative of a well run company. Thank you Paper Mart and Shelly!

Jamie D.

First time I've ordered. I didn't read the delivery times when I ordered and realized it had been a couple of days and I hadn't received the shipped email. So I opted to chat with customer service. Darlene Vargas helped me. She was awesome. She took time to really find out what was going on and explained it to me. Also she noted my purchase with delivery instructions. So far my experience has been great. I am pretty sure I will be reordering my supplies from them again

clovisshea C.

Excellent Service. Great Prices, Top Quality Packing Materials and Fast Delivery. Thank You Adeola For Your Assistance.

Jane S.

My order was being shipped back because USPS couldn't find my address, but papermart put in another order for me and had it shipped next day, free of charge. Very helpful

Sunny S.

I got wonderful service from Becky. She was cordial and helpful. I am looking forward to getting my order.

July Walter H.

Andrea in the customs department was so helpful and kind!

Yomen T.

Their products are 10/10. One time I ordered something and something screwed up along the way and I got the wrong item. They gave me expedited shipping for free so that I could get what I need as quickly as possible. Again, great products and great customer support. All the agents I spoke to were really nice and friendly.

ana marie M.

Michael D.

Awesome spot. Best way to buy paper products

Ryan R.

Good selection, good prices, gouges on quick serve will call orders though.

Hicret I.

Great place just not very friendly staff and i get ignored at the docks while picking up things sometimes

Yuraima R.

Siempre mi experiencia ha sido maravillosa con sus productos, sobretodo con el papel crepe, es de buena calidad y colores firmes, asi como productos para las manualidades

jean G.

This Company is Top ! Much better and much easier to deal with than most of their competitors. Their website is simple to handle, and and I found very easy to reorder from previous commands.I checked their prices, especially cardboard boxes which I use a lot, and with the free delivery after $300, they were much more competitive than U-line.For a few items that I am getting in large volumes, I am getting help from Lisa Henry and she is always resourceful, professional and find me great deals on these bulk orders.Finally, their drivers have always been very polite, friendly and professional. They double-check to make sure my deliveries are accurate, they help me loading heavy items on my racks, etc. They are very proud of their company and you can feel it.I would definitely recommend Papermart at any time.

Swirlz C.

I called papermart about some defective small shoppers that I received, They only had one handle!. Shelley Fine immediately offered me credit.Thanks for providing great customer service-.paula

Stewart C

Erika M.

Paper Mart is great! I order supplies for my small boutique and am always greeted with great customer service representatives, and fast shipping! I will continue to order from them in the future!! Lisa Henry is a great sales representative- so nice, extremely helpful & knowledgeable!!!

Jeff L.

Not happy about the new $20 charge to pick items up same day as ordered but their prices cannot be beat & ya get free next day shipping on orders over $300.

Sona B.

I have been at my company for 2 months, and have ordered several times from Paper Mart. They are our vendor of choice for all packaging needs. This last time I had a question, and Lisa Henry worked tirelessly to get me the answer and resolution. They are amazing people. Employees like Lisa Henry are what make for an amazing customer experience. The fact that their prices cannot be beat is icing on the cake.Love these guys!!

M C.

Our company has been ordering from Papermart for years now and have always had nothing but great things to say about them. Customer service is always so friendly and helpful especially Lisa Henry. When I called in today to place an order, she was such a delight to work with and she went above and beyond to make sure we got everything we wanted. Thank you Lisa for everything. You make us (buyers) job a lot easier with your friendly personality and keep us coming back.Thanks,AlyssaOperations Manager

Sherry T.

Had a great experience with Paper Mart. I found exactly what I needed at a great price!! The customer service was awesome and Norma Jauregui in Specialty Sales is "the bomb". Friendly, patient, helpful and helped me understand the logistics of my shipment. I give Paper Mart 5 stars!!Thanks to ALL!!

Yadira A.

Good customer service. I spoke with Johanna Hernandes and she was very nice and helpful.

Diane P.

Paper Mart is a great company to work with. The quality of the products is superb and customer service is very helpful. I ordered gift bags and they were too small for what I have in mind and I called to exchange for a larger size and Shelly couldn't have been nice and it couldn't have been easier!Thank you!

Libby W.

Shelley Fine did a great job helping out with a back order issue. The items are going to arrive even earlier than expected. Great customer service.

Greg S.

I dealt with Johanna Hernandes and she made my ordering experience very simple and easy. I was also very pleased with the quality of the product and delivery was on time as quoted. I will definitely be using Paper Mart in the future.

Monte B.

Johanna, you are the best! Honestly! You’re fast, friendly, and helpful. If you hadn’t told me about the 15% volume discount, I wouldn’t have increased my order. Paper Mart has always been fast with order taking, order fulfillment, and emails reflecting orders made. It’s always a pleasure doing business with Paper Mart. And today, with the volume discount, you made it a win win for both Paper Mart and me. Many, many thanks! Monte Brooks

Susan S.

I order frequently for items not locally available. Lisa Henry helped process today's order and could not have been more pleasant and helpful. Great products, service, and staff!

jason R.

Been using paper mart for a couple years now, love the customer service and fast shipping. Thanks!

Lindsey L.

I work with Paper Mart quite frequently and every time I call in the experience has been fantastic. The customer service team makes ordering and returns convenient and easy. This past afternoon i worked with Lisa Henry - and although we had some computer trouble we got through the order. Lisa was very attentive and patient with me. Overall fabulous company - would highly recommend you do business with them.Thank you!

Lesley O.

I spoke with Shelly Fine today. Since it is my first experience in purchasing an item with this site, she was VERY helpful in entering my order since I couldn't do it online. Shelly made sure I didn't have any unanswered questions and she was very pleasant.

Keith R.

I placed my order in the afternoon and it was out the door that day. Placing the order was easy and the price was right. Thank you (Phyllis Melkonjan) for your great service.Keith

Sharon W.

I always had great customer service with Papermart.Yesterday, Franky Charco assisted with my order. He was very knowledgeable, and patient. I really appreciated it and will continue to keep ordering and passing the word. Thank you!!

Catherine C.

Have had the best experience with Paper Mart! The products are top quality, all orders were correct & arrived within a couple of days of my ordering them. Jennifer Mendoza, one of their customer service staff was absolutely fantastic. She was helpful, efficient, professional, knew the products well & restored my faith in customer service. I would recommend this company to anyone. Thank you Jennifer Mendoza for making my shopping experience with Paper Mart so stress free!

Judith B.

I honestly have to say I love papermart products, they also have great customer service. Shelly Fine was so helpful today, I had a return and she was patient with me as I was not completely prepared for my return. Because of her patients it made doing my return over the phone more pleasant. I will continue to shop with papermart because of the quality of product and the customer service. Thanks for producing a great product with great customer service.Thank you,Judith Ballard

Andrea C.

LOVE Papermart! Fast shipping, excellent customer service and always have what I need. Adeola was especially helpful and made sure I got the last box of what I needed. She went out of her way to accommodate my request, as the website showed out of stock but she found the last box and made sure I got it the next day.Thank you!

Nora W.

I called and ordered pancy top tab boxes from Paper Mart today, 4/11/16 and Adeola Ejeye gave me an excellent customer service and made my phone order an enjoyable experience. This my third time of using this company. Keep the good job up

Virginia W.

I was having trouble ordering online for some reason so, I decided to call in my order. Johanna Hernandes was my representative. She was so friendly , professional and helpful. She quickly placed my order and was a pleasure to work with. Thank you so much!!

Amanda H.

I was having a hard time placing my order online due to my phone but after calling customer service Becky Huston help me with the easy process over the phone and it being my first time placing an order with paper mart I really appreciated the help. I love how everything is organized on the website easy to find what I need when I do my small home projects definitely will be shopping here more in the future.

Ms D.

Thank u so much Johanna Hernándes I really appreciate your help in the order I placed today. At first I was nervous but your professionalism guide me patiently and my order was done in no time. Thank you again have a great day! :-)

Daisy W.

We purchase large quantities of muslin bags for our business from Paper Mart. Product is as advertised and always ships promptly. Our account manager, Norma Jauregui, is super helpful and easy to work with. She answers all of our questions promptly and orders are processed typically the same day!

Holly M.

Johanna Hernandes and all the staff at Paper Mart make it easy to do business & get business done. Not only are the prices the best around but the product selection answers all my business needs. Thank you all!

Ericka T.

I place very large order at least once a month with Paper Mart, and always have the best experience. Norma Jauregui is my sales rep and if I need anything she is right there to help me along they way. She even goes above and beyond and has my order ready for me before I even realize I need it. She is a true lifesaver. I will always use Paper Mart, I truly appreciate how amazing they are to us!

danielle C.

I had order the wrong plastic favor containers. I called to ask about returning them and i spoke with Shelly. She was so kind, and helped me find the correct containers. It was a pleasure dealing with her. Can not wait to receive my new order. I will make all future purchases for packaging from Papermart! There prices are great too!

Ellis U.

This was my first time ordering and after a couple of calls to the company with questions on their products, my mind was made up thanks to their great advice. (I truly needed) I called back with a question on shipping and got Johanna Hernandes she was so helpful the order is placed and hopeful on it way. Thanks Johanna

Karla L.

Excelente servicio y calidad de sus productos. Tuve un percance con unos envases pero resolvieron de una vez, estoy muy feliz con el trato!!

Mark E.

Very thorough and accurate!Will order againThanks!

Mari B.

I had a couple of issues with a folding box not fitting and with an incorrect cellophane bag being sent. Anna Lawrence, their Quality Control person called me and made everything A-OK for me. She found me a better box for my needs that I had not even considered, and will be sending it in place of the bad ones which I will recycle. As to the bags, we found a better one in the right size, and she took my suggestions for others being added to their website. I love shopping on PaperMart and will continue to do so. Her help will keep me there!

Sarah H.

Awesome prices.

Ly H.

quynn T.

I love doing business with a company that has a 'Happy to help you' attitude' and can solve my problem immediately, is courteous and efficient Due to a mistake on my part, I thought I had placed an order with another company for gift boxes to find out I never finished placing it. I needed the order for an event in 2 days. The company I initially ordered from was apologetic but said they could not get it to me in time not even overnight. I called Paper Mart after seeing their web ad. Lisa Henry was great said " Let's see what we can do? Looks like you could have it tomorrow by 10.00 am. She saved the day. She was friendly and patient while I was a little frazzled .

Rashad F.

Papermart is excellent! We have been ordering from them for the last 2-3 years for our packing and shipping supplies. The prices are very competitive and the Customer Care Consultants are very knowledgeable. Norma with Papermart has reached out to us to ensure Papermart would have the supplies we needed in stock for our peak (Christmas Season). We have not had any issues. They also ship the supplies out very quick. In addition, if you are in Southern California and meet a certain purchase threshold they even provide free shipping on certain days of the week. The bottom line is they are a great company to work with.

Carla F.

I had a most positive experience with my Paper Mart experience Jennifer Mendoza helped me find the perfect box sizes for my products. Plus having ordered bubble wrap many times, being in the system and having quickly placing the order. The products this company has are of the best quality. Carla, California

Dina R.

I ordered a few things from Paper Mart today! Johanna Hernandes took my order and assisted me in a few decisions!!! She was helpful and efficient!!! Thanks Johanna!!!I am looking forward to receiving my order! In the past Paper Mart delivered my order in 2-3 days! That was amazing and I appreciate that delivery service!I have always received my order in top shape and just what I was expecting.Thank you Paper Mart and Johanna Hernandes for your help today!

Habitat B.

PaperMart has excellent customer service. They are always reliable and have a great selection of quality giftwrap. We ordered over the phone with Adeola this year, and she made the purchasing experience quick and easy. Thank you for helping to make our Annual Holiday Giftwrapping Drive a success each year!

Amy W.

I was immediately welcomed in a friendly manner and my consultant referred to me by my name. I wanted to add to my order, but it had already been sent out. When I told her of my predicament, she went the extra mile to see if she could find it in the process and add to the order. Unfortunately, the order had already shipped. She was apologetic in a very professional way and offered to help me place another order. I was extremely impressed with the gracious and professional manner this young lady showed me. I will definitely shop this company again.

Ruth S.

Thank you, Franky Charco, for your help in completing my order. I always get good service from Paper Mart, and expected no less!! Have a wonderful day, and I look forward to my next order.

Louticia G.

Hey thereJust wanted to tell you all about Paper Mart. I love getting my packaging goods from them, So my great things to choose from. And the staff is so helpful. If you have products to package you have to go to the site and have a great time choosing from beautiful packing choices. YOUR GOING TO LOVE THEM. Louticia Grier

Karen P.

Great company! Helen is super helpful!

Matt R.

The folks at Paper Mart are always so helpful. Most times we order with no need to call customer service and we know the shipment will be delivered in a timely fashion. On our last order we needed to change something and when I called, Johanna Hernandes was extremely diligent in making sure our order was amended and processed quickly. I can't thank you guys enough! The delivery driver was also very nice.

Tamara J.

We ordered some gift bags and absolutely love the quality of the product and the customer service. Lisa Henry and all the customer service reps I have dealt with are friendly.

Andrea P.

Johanna Hernandes was great in handling my order over the phone. She was very friendly and my order was completed in no time. She was great in going over my shipping options and very detail oriented in confirming my order and making sure the quantities were correct. I will definitely be ordering from papermart again.Thanks Johanna!

Maria M.

Great product and customer service are very helpful can go wrong in buying with papermart.

John S.

Helen was extremely helpful with placing my first order.Service with a smile over the phoneJoan Sparks

Jaqi A.

Ellen was extremely helpful and patient when my email didn't work. She took the reins and placed my order manually. Yayy! I enjoy great customer service. Thanks again Ellen.

Aaliah J.

I am getting married next year, in Africa and wanted to show my guests my super artsy side, so I found this box on Paper Mart, that was absolutely perfect, but I was a little skeptical at first, because they didn't have the size I wanted. BUT Stephany (who I spoke with through their live chat) was super helpful, and she is the reason I went through the purchase. I CANNOT WAIT TO RECEIVE MY BOXES. THANK YOU SO MUCH STEPHANY.

Daniel D.

I ordered Take out wire handle clear pvc box for an upcoming show. When they did not show up and the tracking numbers was not found i called and talked with Ellen Mortellaro. She tracked the order down and found that a communication error had happened in the warehouse and the boxes where not shipped. Ellen was able to cancel the previous order and ship the new order so that I received the boxes in time for the show. Ellen did what she said she would do and I appreciate her. The show was a success.

Jet Lag K.

Ellen was super helpful, I called today for a first time order and it couldn't have been easier. The prices are great and the minimums are low so you can try out different products easily.Great selection, great pricing. Can't wait to get my new order!

Leslie F.

I have been ordering from Paper Mart from the time I opened my business, three years now. Paper Mart has absolutely been a wonderful business to buy products from. Shelley Fine, who I recently did business with, has been terrific and very professional. I would recommend your company to everyone! My customers at my wine store think the wine bags are the best!

Marina R.

Johanna was exterely helpful and expedited an order that was never finaized. Additional postage was incurred to get overnight delivery but she was very helpful in processing this order.

Sandy C.

I have ordered velvet ribbons from Paper Mart several times, and my experiences have always been pleasant and items received in a timely manner. However; yesterday I received a package from them, and a couple of the 3/8" velvet ribbons that were on a spool were wrinkled and somewhat spotted. I got on Paper Mart's website and had a chat with Shelley Fine. I explained the situation to her, and she took care of my problem right there and then. She was very polite and knowledgeable, and wasn't judgemental. The replacement ribbons are being sent out. Now I call that service!!! Thank you Paper Mart and Shelley Fine. I will continue to do business with you.

Phyllis B.

We have been buying from Paper Mart for a number of years now and have never had a problem. Everyone I speak to is always pleasant and efficient, like Silvia Carrillo was today. She took my tiny little box order politely and made sure I understood the charges. I am always pleased with their service.

Emily M.

Paper Mart has a great selection of packaging for every need. Unfortunately I was shorted a portion of my order when it arrived to me. I called in customer service and Anna did a great job resolving the issue. Thank you paper mart for providing a positive customer service experience.

Jacquelyn H.

I showed up at Paper Mart thinking it was a walk-in and pick up store. Whoops! I called and Adeola informed me that I'd need to place an order with her or online. I wasn't prepared with item #'s and was a bit flustered, I offered to call back...Adeola told me to not worry, to take my time and that it wasn't a problem. I'm in sales...if I had been my own customer I would have been a bit frustrated. ..not Adeola, she was so helpful, kind and patient. My order showed up today as ptomised, just in time for my party! I will definitely be placing more orders and telling other people about the AMAZING customer service at Paper Mart! Thank you.

Penny Jo B.

Ellen was a great help .My order is just what I wanted . Thank you so much penny b

Joyce C.

Edeola was very personable and helpful.I will definitely continue to shop here and the product is quality.

Priya S.

Giovanna Munoz was absolutely amazing! I talked to her about a box size problem I had and she not only helped with the solution but spoke to a supervisor who then helped even further. This was such a blessing as I would not have been able to fulfill my client's order without their help.I highly recommend Papermart. The products are fantastic and their sales team is amazing!

Trish S.

I got my product so quickly! In great condition, very nice quality, great price! I thought part of my shipment was missing and called customer service. I got immediate help from a real person who even spoke English...and she was so nice. As soon as I hung up I realized I had received it already, just tucked it out of the way. When I called back (she had given me her extension if I had further questions or concerns... wow) and told her she just laughed and thanked me. Very personable and nice, willing to do what she could to make sure my experience with this company was a good one. I am very happy with Paper Mart. I'll be doing lots more business with them in the future.

Ashley A.

Great customer service from Norma, who was able to get us all needed items as well as samples on time. Thank you!

Terance H.

It is always a pleasure working with Paper Mart. They are proactive in updating me on pending orders, communication is key for me. I consistently receive excellent customer service Norma Jauregui is the best. Keep up the good work sincerely.

Karen C.

Norma is The BEST! I own a wholesale bakery and have been buying packaging supplies from Paper Mart for over 10 years. The customer service is outstanding as are the quality of their products. I have never been disappointed. Thank you guys for all of your help over the years...

Marie B.

It's always easy to place an order online or on the phone. The quality of the products is top notch. I only order the containers for my business from them because I know I will be pleased.

Debbie W.

I am very impressed with the selection of items offered and the great prices. I did a live chat with Helen and she was very helpful. I just happened to stumble across their website and I'm hooked!

Coral B.

Yo he comprado aqui antes y jamas me han hecho fraude aparte son muy hinestos con las espeficicaciones del producto....yo seguire siendo clienta que pena que haya gente que tenga mala experiencia

D M.

I switched to PaperMart because the prices were significantly lower then other vendors and being in Southern California, I get direct delivery, there was no shipping fees.

Dana H.

Cynthia was very knowledgeable and pleasant. It was easy to place our order, make modifications and get questions answered. We will be reordering in the future.

Emily W.

Wonderful customer service experience! I had a tough request and Cynthia bent over backwards to help me out. I really appreciate her going the extra mile. I definitely will be back to purchase from Paper Mart in the future. Thanks!!

L S

Best place for gifting i have ever shopped! when i couldn't place my order online i called it in and the sales rep was kind and helpful. my order arrived one day less than anticipated. as far as pricing, nobody can beat these prices and selections. all of my purchases exceeded my expectations. Only thing that needs improvement is the mobile website, its difficult to checkout after selecting your items.

Ana C. P.

Every year when planning a big event I purchase from Papermart. since my wedding in 2004 till today all I have are great experiences with their product, delivery and customer service!

Connie S.

My name is Constance, and I would like everyone to know that I am very pleased not only with the products I have ordered, but with my representative (CC). She has gone over and above the normal customer service duties to ensure my satisfaction. I thank you so very much for the excellent service afforded me as a customer. I look forward to using your products and building a business relationship with your rep. in the future. Thanks again, Connie

Lauren C.

We have purchased several orders from Paper Mart recently and they have been great every time. Everyone I have spoken to over the phone or through email has been very helpful! We will continue to use Paper Mart!

Oralba S.

I have been a customer for a few years, always have had a very good experience regarding quality, timing etc. I always recommend this site to my friends.

Aldon F.

I love LOVE L O V E Papermart. I have been dealing with them for about 10 years for supplies for my small business. Everything I order from them is absolute top quality. I NEVER have to worry that a product won't perform. Once in a while, I break down and order something from someone else, typically only because there is a cool print or pattern. I am always disappointed in the products that I order elsewhere when compared to the quality/price/value I get at Papermart. Recently, the Papermart people went crazy in their wrapping paper department. I absolutely love the rich patterns and wide selection. I wanted to order about a dozen papers.......I need to shave that down a bit. Will definitely be ordering a few. Kudos to all departments at Papermart, but huge kudos to the wrapping paper department! Last but not least, customer service is great. Everyone I speak to is helpful and knowledgeable. Thanks for being a big part of what I do for the last decade!Alison

Joe P.

Paper Mart has been my supplier for all of my packaging needs for 20 plus years. I used PM when I had retail stores and for the past 14 years I have purchased all of my packaging/ shipping supplies for my wholesale Handbag business. I find that PM has fair prices and very good service. They always have well trained "order specialist's" but today when I placed my order, Silvia Carrillo really stood out with her professionalism and desire to help me. I would say that she went over and above my expectations. Thank you Silvia.

Deni B.

I love this place! I get a fabulous price on my paper, ribbon, and shipping supplies, and I can use Will Call to avoid shipping charges. I have been shopping here for quite a while, and will definitely keep supporting them.

Andrea B

Great for small businesses. The only downside is the cost of shipping yikes! Customer service has always been good. Items are very well priced and my favorite thing about them, you can order in smaller quantities. I had a small bakery business and didn't always need nor could afford bulk. I've ordered cookie bags(coffee bean bags), cello bags for cake pops and gable boxes too. Always boomerang back to Papermart.

Edsetely M.

Sonserae L.

Great quality products and easy pick up. I don't have them shipped as it is at least $30. Their own drivers deliver your goods if you are in the LA or OC area. I just coordinate picking up whenever I'm in the OC area. You schedule a time to pick up and your goods are waiting for you at the dock station. No waiting!

Ranna P.

I am a smart shopper and have compared prices of different wholesalers in packaging. Paper Mart supersedes them in quality, delivery, customer service and variety. I have never had problems with their shipping costs. They are reasonable and the products arrive on time. The customer service agent on the phone talked to me as if I was the only customer she was dealing with that day. Very patient and helpful. I would highly recommend this company.

Christy W.

Sum: reasonable/best price; great quality; perfect condition... what more can I ask for?Recently purchased some 18" tulle. First, the shipment came faster than I expected. Secondly, the colors were exactly the way they looked online. I bought this for my wedding decorations and I am so happy with this purchase. I had shopped around a lot for a good price and this was the best I came across.I was so pleased I wanted to purchase balloons from them too-- unfortunately they didn't have the specific size I needed but the lady I spoke to was so sweet. I can't wait to do business with PaperMart again! This is one of those companies I will willingly shop without doing any more research because I can trust them.Thanks guys! You're making my wedding planning so much easier.

Heather L.

PaperMart has a huge selection of packaging products, tins, bags, boxes and more! I love how everything comes in a variety of styles, sizes and colors. I just order for my own personal use, and they typically have quantities that a normal person would order. I like that shipping is cheap, and it always comes super fast. I've probably ordered more from PaperMart in the past five years than any other single retailer. Cute stuff, great prices, great quality and easy interface.

Tamara W.

this was so easy! thanks!!

Aidil Ortiz H.

I am making wedding favors using orange colored tissue paper. There are a hundred shades of orange and I wanted to make sure that the tissue paper matched the color in my stationary and the rest of the wedding theme.I called the company to see if I could send them a paper sample in order to find the perfect match. Instead they volunteered to send me a sample of each shade of orange tissue paper they had in stock! What a time and life saver!!!!When the samples arrived they were clearly labeled so that I could choose the best match. I was able to confidently select my paper without hassle. By feeling the paper, I also am confident that it will work for my craft project.The prices are WONDERFUL and the site describes everything you need (no matter how much of a novice you are). I don't buy these types of products every day so it made a huge difference to have the information they provided in the site.I would HIGHLY recommend them to anyone else.

Robin S.

Papermart rocks, the best prices anywhere I have looked... always fast shipping, good quality products...and quick responses if you have a problem or suggestion, which I have never had a problem, only a suggestion ~ possibly consider paypal as an alternative payment option. Thanks Papermart!