Paper Mart was recently featured in CIO.com‘s article about the 8 keys to ecommerce success. The article discusses what it takes to build and sustain a thriving ecommerce business today and states that, “If you want online shoppers to buy from you, you need to have not just great products, you need people to be able to find you and to make your store a place where people will want to shop, repeatedly.” We agree with this statement and incorporate those ideas into Paper Mart’s business model every single day. President, Buffy Simoni, was quoted as saying that, “Focusing on your customers and making sure their expectations are consistently met is critical to your website’s success. For Paper Mart, that includes being available to our customers through whichever channel they prefer. [Whether] it’s through our call center, chat, email or our social media channels, everyone gets the same great service and attention.”
Read the full article on CIO.com.